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See what our customers are saying about us

Lee Haworth 28 Sep 2025

55 star rating

Excellent. Easy to buy. Much cheaper than dealership GAP

Carolyn Lyle 16 Sep 2025

55 star rating

Great information easy to understand and £100 less than my dealer offered.

Stephen Collins 18 Jul 2025

55 star rating

Dealt with Company for 20 years always excellent.

GEOFFREY HARDMAN 4 Nov 2025

55 star rating

Easy to set up, used this firm over many years

Phillip Bee 27 Sep 2025

55 star rating

Great company, easy to use customer portal. Been using this company for about 8 years now.

Angela B 20 Sep 2025

55 star rating

Have used Direct Gap for a few years now. Always quick, easy and competitive.

Catherine Morrison 20 Feb 2026

55 star rating

This type of insurance gives me peace of mind knowing that my purchase is covered should anything happen to my car I’ve been using…

Kirstie Skinner 17 Dec 2025

55 star rating

Simple and cost effective. I won’t use anyone else for my gap insurance!

Mark Troth 19 Nov 2025

55 star rating

I have been with Direct Gap for over 7 years and had three different cars. Website is easy and updating details is hassle free Th…

Katie Sharp 3 Sep 2025

55 star rating

Great support on the phone earlier :)

Nic_C 17 Sep 2025

55 star rating

Quick and easy process with friendly advice when I rang to check I had chosen the correct policy

Jennifer Hodgett 2 Jan 2026

55 star rating

Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…

Janine Withers 23 Dec 2025

55 star rating

This is the 3rd policy I have brought from Direct Gap, their staff are always so friendly & helpful, I keep coming back to them.

MOIRA RAPSON 9 Oct 2025

55 star rating

I have used Direct Gap several times. The website is very clear and easy to use. The price is competitive. I have never had to cla…

Edward McLeod 6 Jan 2026

55 star rating

thank you, 3rd or 4th policy I bought

Graham Anderson 17 Dec 2024

55 star rating

Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well

Craig Richards 7 Nov 2025

55 star rating

Existing customer, easy to use portal, and helpful staff

Barbara Stewart 4 Dec 2024

55 star rating

Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…

John Jones 17 Dec 2013

55 star rating

Lots cheaper than the dealer. The cover looks the same if not better.

Michael Dutton 27 Nov 2020

55 star rating

very easy process, no hassle and goog value for money

Mark Dunning 26 Mar 2021

55 star rating

I have been using Direct Gap for many years. Always competitive and always great to deal with.

Sam D 17 Dec 2013

55 star rating

A++++

Margaret Mcgrath 18 Dec 2013

55 star rating

Super helpful.

Hogar Marof 18 Dec 2013

55 star rating

Very efficient and easy to understand