Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Carolyn Lyle 16 Sep 2025
5
Great information easy to understand and £100 less than my dealer offered.
Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
R Holmes 9 Jan 2026
5
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It g…
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
Stephen Collins 18 Jul 2025
5
Dealt with Company for 20 years always excellent.
Michael Dietz 13 Nov 2025
5
Have used on a previous vehicle, policy gives a great peace of mind.
Edward McLeod 6 Jan 2026
5
thank you, 3rd or 4th policy I bought
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Mark Tait 23 Nov 2025
5
Used Direct Gap for years.
Friendly, efficient service , great prices and fantastic customer service.
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Liam Boyle 6 Nov 2025
5
1st - GREAT! price
2nd - quick and easy
3rd - did i mention the GREAT pricing?
Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
Mark Bird 18 Dec 2013
5
Very easy to navigate website plus clear and precise detail made it easy to choose the right product at a very competitive price.
Giulia 7 Apr 2022
5
Very impressed with info on the website and by phone, and the ease of the process
J Waugh 17 Dec 2013
5
After receiving your documents by e-mail and reading them through I contacted you by phone in order to verify a point. Your advise…
C Benson 17 Dec 2013
5
The 10% discount as an existing customer was a nice touch
Mitchell Elliott 2 Oct 2019
4
Dealing with insurance companies can be a nightmare, but Hayley was lovely and took her time to explain and answer all the questio…