Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
Leyon Joseph 14 Mar 2024
5
I have been in the unfortunately position to have to use this policy and can say they were very helpful through the whole process…
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Kirstie Skinner 17 Dec 2025
5
Simple and cost effective. I won’t use anyone else for my gap insurance!
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
Edward McLeod 6 Jan 2026
5
thank you, 3rd or 4th policy I bought
Michael Dietz 13 Nov 2025
5
Have used on a previous vehicle, policy gives a great peace of mind.
Janine Withers 23 Dec 2025
5
This is the 3rd policy I have brought from Direct Gap, their staff are always so friendly & helpful, I keep coming back to them.
Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
jennifer Savage 10 Oct 2025
5
so easy , called the office as well to check something very helpful staff . impressed!
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
Stephen Collins 18 Jul 2025
5
Dealt with Company for 20 years always excellent.
PHD Mail Limited 2 Nov 2025
5
I use Direct Gap for all my Company Car fleet. Easy to use website and competitive rates.
Liam Boyle 6 Nov 2025
5
1st - GREAT! price
2nd - quick and easy
3rd - did i mention the GREAT pricing?
Barry Machin 29 Jan 2021
5
As simple as could possibly be and very prompt payment on my previous policy claim.
C King 18 Dec 2013
5
I was very impressed with the service when I asked for a quote so I went back to buy the policy.
R Slender 23 Dec 2013
5
Delighted with our gap policy purchased from yourselves and the customer service received was second to none.
Elaine P 18 Dec 2013
5
Just purchased my second policy, thanks for the excellent service
Phil Edwards 10 Jul 2021
5
Easy to use, Very good prices, Payable by instalments
Peter Whiting 26 Jun 2020
5
So quick and easy (and good value)! 100% recommend!