Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
Nic_C 17 Sep 2025
5
Quick and easy process with friendly advice when I rang to check I had chosen the correct policy
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Alex Sissons 24 Oct 2024
5
3rd policy I've had and best price by far
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
GEOFFREY HARDMAN 4 Nov 2025
5
Easy to set up, used this firm over many years
Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
R Holmes 9 Jan 2026
5
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It g…
Michael Dietz 13 Nov 2025
5
Have used on a previous vehicle, policy gives a great peace of mind.
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
PHD Mail Limited 2 Nov 2025
5
I use Direct Gap for all my Company Car fleet. Easy to use website and competitive rates.
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
David Kent 10 Sep 2025
5
Always been very pleased with company and will continue to use for my GAP ins, wdl done guys full marks.
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Steve Haywood 18 Dec 2013
5
Very clear wording, much cheaper than the insurers / dealers.
Chris Allen 16 Nov 2018
4
Great value for unlimited claim amount. You provided the cheapest quote I received.
G Shuan 3 May 2017
5
Great service, great advice given over the phone. Very easy transaction!
Ellie Nwolie 21 Apr 2018
5
Quick and easy! This was the cheapest price I found for gap insurance - much better than the dealership's offer of £399, and…
A Hirst 18 Dec 2013
5
Best value for money so we hope we've made the right decision! Good amount of summary information available up front
Martin G 18 Dec 2013
5
The company looks well set up and professional, FSA, reasonably competitive price.