Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Liam Boyle 6 Nov 2025
5
1st - GREAT! price
2nd - quick and easy
3rd - did i mention the GREAT pricing?
Kirstie Skinner 17 Dec 2025
5
Simple and cost effective. I won’t use anyone else for my gap insurance!
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
Mark Troth 19 Nov 2025
5
I have been with Direct Gap for over 7 years and had three different cars.
Website is easy and updating details is hassle free
Th…
Alan Stewart 20 Oct 2025
5
Excellent website which is easy to use and a range of policies to suit your needs. The price of the policy I chose was very compet…
Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
Edward McLeod 6 Jan 2026
5
thank you, 3rd or 4th policy I bought
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
Richard Smok 6 Mar 2024
5
I have used Direct Gap for many years and always found them competitive, value for money and easy to deal with.
Alex Sissons 24 Oct 2024
5
3rd policy I've had and best price by far
Paul Chattenton 24 Oct 2025
5
Very straight forward to arrange and actually cheaper than I expected.
Carolyn Lyle 16 Sep 2025
5
Great information easy to understand and £100 less than my dealer offered.
PHD Mail Limited 2 Nov 2025
5
I use Direct Gap for all my Company Car fleet. Easy to use website and competitive rates.
Ray Pritchard 27 Feb 2019
5
Great service, easy to navigate website and always much cheaper than dealer prices. this is my 3rd car covered this way. Excellent…
MARK HURDLEY 28 Oct 2023
5
Brilliant, a lot cheaper than getting it through the dealer and so easy to set up, will tell my family to use you in the future.
Ralph Timmins 28 Mar 2020
5
Good value policy. Upfront details are clear and can defer start date by 12 months which is ideal if you have new for old cover fo…
Stephen Platt 18 Dec 2013
5
I've compared other sites and products available, even BMW's own insurance. You offer real value for money.
Christine Davies 14 Sep 2023
5
Straightforward application process. Competitive premium rates. Have dealt with company before.
Alan Hyman 18 Dec 2013
5
I was new to gap insurance and everything was clearly explained to me in a telephone call. Setting up the insurance was done very…