Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Stephen Collins 18 Jul 2025
5
Dealt with Company for 20 years always excellent.
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Kirstie Skinner 17 Dec 2025
5
Simple and cost effective. I won’t use anyone else for my gap insurance!
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
Janine Withers 23 Dec 2025
5
This is the 3rd policy I have brought from Direct Gap, their staff are always so friendly & helpful, I keep coming back to them.
GEOFFREY HARDMAN 4 Nov 2025
5
Easy to set up, used this firm over many years
R Holmes 9 Jan 2026
5
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It g…
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
PHD Mail Limited 2 Nov 2025
5
I use Direct Gap for all my Company Car fleet. Easy to use website and competitive rates.
Leyon Joseph 14 Mar 2024
5
I have been in the unfortunately position to have to use this policy and can say they were very helpful through the whole process…
Stuart Archer 3 Jun 2021
5
Very easy to order online, as I originally paid for GAP insurance which provided the best cover and at a far better price than oth…
Paul Gregory 19 Mar 2021
5
I used you before, I will again and again, this is so easy. Thanks.
Lewis Smith 12 Jan 2019
5
Very quick & easy to do... very straightforward. Would definitely recommend from a purchasing point of you. Clear guidance, ve…
Susan Cro 18 Dec 2013
5
Just to be sure I was getting the correct insurance I called your advice line and had excellent service. The options were clearly…
graham wait 18 Dec 2013
5
best information and cover up to 5 years