Mark Tait 23 Nov 2025
5
Used Direct Gap for years.
Friendly, efficient service , great prices and fantastic customer service.
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
GEOFFREY HARDMAN 4 Nov 2025
5
Easy to set up, used this firm over many years
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Nic_C 17 Sep 2025
5
Quick and easy process with friendly advice when I rang to check I had chosen the correct policy
Richard Smok 6 Mar 2024
5
I have used Direct Gap for many years and always found them competitive, value for money and easy to deal with.
MOIRA RAPSON 9 Oct 2025
5
I have used Direct Gap several times. The website is very clear and easy to use. The price is competitive. I have never had to cla…
Leyon Joseph 14 Mar 2024
5
I have been in the unfortunately position to have to use this policy and can say they were very helpful through the whole process…
Kirstie Skinner 17 Dec 2025
5
Simple and cost effective. I won’t use anyone else for my gap insurance!
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
David Kent 10 Sep 2025
5
Always been very pleased with company and will continue to use for my GAP ins, wdl done guys full marks.
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
Alan Stewart 20 Oct 2025
5
Excellent website which is easy to use and a range of policies to suit your needs. The price of the policy I chose was very compet…
Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
C Benson 17 Dec 2013
5
The 10% discount as an existing customer was a nice touch
Robert Illingworth 29 Jun 2022
5
Easy to do and is very comprehensive.
Justin Young 30 Jul 2019
5
Very easy to use when purchasing the policy, we shall see how they do if we ever need to claim!
Atul Patel 17 Dec 2013
4
It offered the best price for the 5 year term. Many of your competitors only offer 4 years for the same fee.
Daniel Irvine 18 Dec 2013
5
Had it recommended by a relative.
Andrew B 17 Dec 2013
5
Easy to quote and buy. Good product