Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Kirstie Skinner 17 Dec 2025
5
Simple and cost effective. I won’t use anyone else for my gap insurance!
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Stephen Collins 18 Jul 2025
5
Dealt with Company for 20 years always excellent.
David Kent 10 Sep 2025
5
Always been very pleased with company and will continue to use for my GAP ins, wdl done guys full marks.
Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
jennifer Savage 10 Oct 2025
5
so easy , called the office as well to check something very helpful staff . impressed!
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Nic_C 17 Sep 2025
5
Quick and easy process with friendly advice when I rang to check I had chosen the correct policy
Alex Sissons 24 Oct 2024
5
3rd policy I've had and best price by far
Edward McLeod 6 Jan 2026
5
thank you, 3rd or 4th policy I bought
GEOFFREY HARDMAN 4 Nov 2025
5
Easy to set up, used this firm over many years
Alan Stewart 20 Oct 2025
5
Excellent website which is easy to use and a range of policies to suit your needs. The price of the policy I chose was very compet…
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
lisa clark 18 Dec 2013
5
I am very happy with your service and products
Stuart Archer 3 Jun 2021
5
Very easy to order online, as I originally paid for GAP insurance which provided the best cover and at a far better price than oth…
R Wren 17 Dec 2013
5
Much cheaper than the dealer
I Cotgrove 18 Dec 2013
5
I used you after reviewing price comparison sites and customer feedback.
Peter Vaughton TQ Environmental plc 18 Dec 2013
5
Appropriate cover for our contract hire vehicle at a competitive price
Peter Banks 23 Dec 2013
5
Hope we never need it, but online reviews convinced me to go with you rather than anyone else