Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Angela B 20 Sep 2025
5
Have used Direct Gap for a few years now. Always quick, easy and competitive.
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
R Holmes 9 Jan 2026
5
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It g…
PHD Mail Limited 2 Nov 2025
5
I use Direct Gap for all my Company Car fleet. Easy to use website and competitive rates.
Michael Dietz 13 Nov 2025
5
Have used on a previous vehicle, policy gives a great peace of mind.
Alex Sissons 24 Oct 2024
5
3rd policy I've had and best price by far
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
Edward McLeod 6 Jan 2026
5
thank you, 3rd or 4th policy I bought
Janine Withers 23 Dec 2025
5
This is the 3rd policy I have brought from Direct Gap, their staff are always so friendly & helpful, I keep coming back to them.
Kirstie Skinner 17 Dec 2025
5
Simple and cost effective. I won’t use anyone else for my gap insurance!
Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Ralph Timmins 28 Mar 2020
5
Good value policy. Upfront details are clear and can defer start date by 12 months which is ideal if you have new for old cover fo…
Ann Stone 4 Sep 2020
5
Easy process, well prompted by the site.
One of the few where it seemed possible to get cover before the vehicle registration was…
Dr T Burns 17 Dec 2013
5
Excellent value and very clear advice and products
Miss Leanne O'Brien 19 Dec 2013
5
The first time I have bought gap insurance and very impressed with the product and your helpful advice.
Christine Calder 23 Dec 2013
4
Clear information and pricing
Maurice Stray 29 May 2018
5
Fantastic it was so easy and a fantastic price . I would like to thank every at Direct Gap for wonderful service.