Angela B 20 Sep 2025
5
Have used Direct Gap for a few years now. Always quick, easy and competitive.
Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
Nic_C 17 Sep 2025
5
Quick and easy process with friendly advice when I rang to check I had chosen the correct policy
Mark Troth 19 Nov 2025
5
I have been with Direct Gap for over 7 years and had three different cars.
Website is easy and updating details is hassle free
Th…
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Liam Boyle 6 Nov 2025
5
1st - GREAT! price
2nd - quick and easy
3rd - did i mention the GREAT pricing?
Richard Smok 6 Mar 2024
5
I have used Direct Gap for many years and always found them competitive, value for money and easy to deal with.
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
jennifer Savage 10 Oct 2025
5
so easy , called the office as well to check something very helpful staff . impressed!
Lee Haworth 28 Sep 2025
5
Excellent. Easy to buy. Much cheaper than dealership GAP
Peter Egerton 1 Feb 2024
5
It’s so easy to set up and I’m confident in the policy that it covers all my costs.
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Mark Tait 23 Nov 2025
5
Used Direct Gap for years.
Friendly, efficient service , great prices and fantastic customer service.
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Ranjit Ghag 11 Dec 2023
5
I have previously used this service and find it amazing, competitive prices and cheaper than buying direct from dealers.
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Dr T Burns 17 Dec 2013
5
Excellent value and very clear advice and products
Michael Egan 17 May 2021
5
This is the 4th car I've taken gap insurance out with this provider. Fortunately I've never had to make a claim but the process ha…
Sharon Clark 16 Jul 2019
5
Excellent product.
Saved £160 on the dealer's price AND got an extra year!
Peter Kelleway 18 May 2021
5
Second time I've taken out gap insurance with Direct Gap, very happy to deal with you. Luckily the first policy wasn't called-on…
Nicholas Kerry 22 Jan 2020
5
hope I never need this, but have been caught in the 'Gap' previously! Premium less than half the offer from Dealer, and from a tr…
Leah Pearce 3 Nov 2020
5
I called customer services for advice as I haven't had to do this before. The customer services were wonderful. They didn't try an…