Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Stephen Collins 18 Jul 2025
5
Dealt with Company for 20 years always excellent.
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Mark Tait 23 Nov 2025
5
Used Direct Gap for years.
Friendly, efficient service , great prices and fantastic customer service.
Richard Smok 6 Mar 2024
5
I have used Direct Gap for many years and always found them competitive, value for money and easy to deal with.
Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
Kerry Parry 1 Mar 2024
5
Easy process that is what you want, Diane was nice
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
Carolyn Lyle 16 Sep 2025
5
Great information easy to understand and £100 less than my dealer offered.
Michael Dietz 13 Nov 2025
5
Have used on a previous vehicle, policy gives a great peace of mind.
Liam Boyle 6 Nov 2025
5
1st - GREAT! price
2nd - quick and easy
3rd - did i mention the GREAT pricing?
MOIRA RAPSON 9 Oct 2025
5
I have used Direct Gap several times. The website is very clear and easy to use. The price is competitive. I have never had to cla…
Lee Haworth 28 Sep 2025
5
Excellent. Easy to buy. Much cheaper than dealership GAP
Alan Stewart 20 Oct 2025
5
Excellent website which is easy to use and a range of policies to suit your needs. The price of the policy I chose was very compet…
manisha cook 30 Jul 2021
5
Excellent value on quote
Great explanation of policy using worked examples.
FAQs very informative
Easy step by step process and…
David Walton DSW Pai nting & Decorating 28 Feb 2021
5
Second time around and fantastic. The dealer quoted £499 and Direct Gap quoted £169 on return to invoice. Same cover but £230 chea…
Darren Garwood 18 Dec 2013
5
Clearly registered with the FSA and very competitive price, the best over the terms in fact.
Harvey Gee 28 Jul 2020
5
Brilliant when needed them even with the pressure of lockdown.
Martin Dyer 27 Aug 2021
5
Called to discuss before purchasing as had not leased a car previously (had GAP on PCP vehicle)
Agent was very knowledgeable and c…
Mark Galbraith 9 Dec 2019
5
Excellent, first class. Thank you for the immediate cover. A huge piece of mind with new car arriving this second!!
We will no do…