Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
MOIRA RAPSON 9 Oct 2025
5
I have used Direct Gap several times. The website is very clear and easy to use. The price is competitive. I have never had to cla…
Kirstie Skinner 17 Dec 2025
5
Simple and cost effective. I won’t use anyone else for my gap insurance!
Mark Troth 19 Nov 2025
5
I have been with Direct Gap for over 7 years and had three different cars.
Website is easy and updating details is hassle free
Th…
Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
David Kent 10 Sep 2025
5
Always been very pleased with company and will continue to use for my GAP ins, wdl done guys full marks.
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Kerry Parry 1 Mar 2024
5
Easy process that is what you want, Diane was nice
Alex Sissons 24 Oct 2024
5
3rd policy I've had and best price by far
Mark Tait 23 Nov 2025
5
Used Direct Gap for years.
Friendly, efficient service , great prices and fantastic customer service.
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
Julian Portman 26 Jan 2024
5
Very easy to arrange. Competitive price. Used with two previous cars.
Leyon Joseph 14 Mar 2024
5
I have been in the unfortunately position to have to use this policy and can say they were very helpful through the whole process…
Carolyn Lyle 16 Sep 2025
5
Great information easy to understand and £100 less than my dealer offered.
Paul Mobley 25 Aug 2021
5
Easy website, prompt reply to a question on live chat,and a good price.very pleased
Paul Muchmore 8 May 2021
5
As not very computer or tech savvy found site easy to use.
Mark Dunning 26 Mar 2021
5
I have been using Direct Gap for many years.
Always competitive and always great to deal with.
SYLVIA Langford 25 Mar 2021
5
I would like to say thank you to Paul, who talked me through which policies were available. I think I have chosen the right one fo…
S Burn 18 Dec 2013
5
The dealer quoted £320 for 3 years cover for my daughters new vehicle. The cost from you was only £84. Good advice and a…