Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
Carolyn Lyle 16 Sep 2025
5
Great information easy to understand and £100 less than my dealer offered.
Kirstie Skinner 17 Dec 2025
5
Simple and cost effective. I won’t use anyone else for my gap insurance!
Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Julian Portman 26 Jan 2024
5
Very easy to arrange. Competitive price. Used with two previous cars.
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Alan Stewart 20 Oct 2025
5
Excellent website which is easy to use and a range of policies to suit your needs. The price of the policy I chose was very compet…
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
R Holmes 9 Jan 2026
5
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It g…
Michael Dietz 13 Nov 2025
5
Have used on a previous vehicle, policy gives a great peace of mind.
Mark Tait 23 Nov 2025
5
Used Direct Gap for years.
Friendly, efficient service , great prices and fantastic customer service.
Alex Sissons 24 Oct 2024
5
3rd policy I've had and best price by far
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
Edward McLeod 6 Jan 2026
5
thank you, 3rd or 4th policy I bought
Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
Irene Back 20 Dec 2021
5
Excellent site easy and friendly use. Price was very good and I got immediate cover. Excellent service thank you.
Dianne 17 Dec 2013
5
Dealer quoted me £400 you saved me over £300
Paul Gregory 19 Mar 2021
5
I used you before, I will again and again, this is so easy. Thanks.
Anna Clyde 17 Dec 2013
5
I've bought a new car and the dealers gap insurance was very expensive and was only for a maximum of 4 years-your company was grea…
Giovanni George Franchitti 20 Apr 2021
5
Really quick process.
Two queries very quickly and politely replied to by Gayle.
Mark C 23 Dec 2013
5
Speed at resolving company car query convinced me to use you.