Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
R Holmes 9 Jan 2026
5
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It g…
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
Stephen Collins 18 Jul 2025
5
Dealt with Company for 20 years always excellent.
Angela B 20 Sep 2025
5
Have used Direct Gap for a few years now. Always quick, easy and competitive.
MOIRA RAPSON 9 Oct 2025
5
I have used Direct Gap several times. The website is very clear and easy to use. The price is competitive. I have never had to cla…
Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
Janine Withers 23 Dec 2025
5
This is the 3rd policy I have brought from Direct Gap, their staff are always so friendly & helpful, I keep coming back to them.
jennifer Savage 10 Oct 2025
5
so easy , called the office as well to check something very helpful staff . impressed!
Lee Haworth 28 Sep 2025
5
Excellent. Easy to buy. Much cheaper than dealership GAP
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Liam Boyle 6 Nov 2025
5
1st - GREAT! price
2nd - quick and easy
3rd - did i mention the GREAT pricing?
Lewis Smith 12 Jan 2019
5
Very quick & easy to do... very straightforward. Would definitely recommend from a purchasing point of you. Clear guidance, ve…
R Donnelly 29 Jun 2018
5
very easy - second time using you have recommended to others
Elaine P 18 Dec 2013
5
Just purchased my second policy, thanks for the excellent service
J Lewis 18 Dec 2013
5
Very helpful and pleasant adviser called Elizabeth.
Christopher Bacon 18 Dec 2013
5
The price is very competitive compared to the dealer