Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Nic_C 17 Sep 2025
5
Quick and easy process with friendly advice when I rang to check I had chosen the correct policy
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
Mark Troth 19 Nov 2025
5
I have been with Direct Gap for over 7 years and had three different cars.
Website is easy and updating details is hassle free
Th…
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
Liam Boyle 6 Nov 2025
5
1st - GREAT! price
2nd - quick and easy
3rd - did i mention the GREAT pricing?
Carolyn Lyle 16 Sep 2025
5
Great information easy to understand and £100 less than my dealer offered.
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
PHD Mail Limited 2 Nov 2025
5
I use Direct Gap for all my Company Car fleet. Easy to use website and competitive rates.
darren birch 8 Jan 2024
5
used before and experienced great service, thats why im back
Alex Sissons 24 Oct 2024
5
3rd policy I've had and best price by far
jennifer Savage 10 Oct 2025
5
so easy , called the office as well to check something very helpful staff . impressed!
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
Mark Tait 23 Nov 2025
5
Used Direct Gap for years.
Friendly, efficient service , great prices and fantastic customer service.
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Peter Egerton 1 Feb 2024
5
It’s so easy to set up and I’m confident in the policy that it covers all my costs.
D Canham 13 Feb 2018
5
This is my second Insurance Policy with Direct Gap. Currently a claim in place for the first. So hopefully that will be resolved v…
Chris Mullane 18 Dec 2013
5
Easy to understand much cheaper than main dealer.
Mrs N Whittaker 23 Dec 2013
5
Not all companies offering VRI and competitive online price
Lee Hughes 12 Jun 2021
5
I was expecting a long process... I was very wrong. It was so easy to purchase a gap policy! The price and benefits beat the deale…
J Waugh 17 Dec 2013
5
After receiving your documents by e-mail and reading them through I contacted you by phone in order to verify a point. Your advise…
natasha badger 28 Oct 2023
5
Easy to use and half the cost the dealership wanted for a gap policy