Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
Julian Portman 26 Jan 2024
5
Very easy to arrange. Competitive price. Used with two previous cars.
David Pibworth 3 Feb 2024
5
Easy to complete and far cheaper than quoted by the main dealer
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
Mark Tait 23 Nov 2025
5
Used Direct Gap for years.
Friendly, efficient service , great prices and fantastic customer service.
jennifer Savage 10 Oct 2025
5
so easy , called the office as well to check something very helpful staff . impressed!
PHD Mail Limited 2 Nov 2025
5
I use Direct Gap for all my Company Car fleet. Easy to use website and competitive rates.
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Paul Chattenton 24 Oct 2025
5
Very straight forward to arrange and actually cheaper than I expected.
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
R Holmes 9 Jan 2026
5
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It g…
Kerry Parry 1 Mar 2024
5
Easy process that is what you want, Diane was nice
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
Leyon Joseph 14 Mar 2024
5
I have been in the unfortunately position to have to use this policy and can say they were very helpful through the whole process…
Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
Les 28 Feb 2019
5
Simple process and well priced. Saved around £220 against dealer quote.
Mick Guy 30 Oct 2020
5
That was so easy. My car, which I pick up today, now has GAP insurance. A very straight forward process that even I managed to com…
Chun Wong 23 Dec 2013
5
Liked the Which magazine recommendation.
Darryl Gore 18 Dec 2013
5
Found this product considerably cheaper than what was offered by the Dealership...
Mike Pannell 5 Jul 2019
5
My wife had to claim after a total loss and everybody was very supportive.
Judith Hole 18 Dec 2013
5
Did lots of research but the decision was based on telephone call. I spoke to James who was very helpful and explained everything…