Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
Michael Dietz 13 Nov 2025
5
Have used on a previous vehicle, policy gives a great peace of mind.
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
GEOFFREY HARDMAN 4 Nov 2025
5
Easy to set up, used this firm over many years
Leyon Joseph 14 Mar 2024
5
I have been in the unfortunately position to have to use this policy and can say they were very helpful through the whole process…
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
Mark Tait 23 Nov 2025
5
Used Direct Gap for years.
Friendly, efficient service , great prices and fantastic customer service.
Stephen Collins 18 Jul 2025
5
Dealt with Company for 20 years always excellent.
Lee Haworth 28 Sep 2025
5
Excellent. Easy to buy. Much cheaper than dealership GAP
Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Nic_C 17 Sep 2025
5
Quick and easy process with friendly advice when I rang to check I had chosen the correct policy
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Edward McLeod 6 Jan 2026
5
thank you, 3rd or 4th policy I bought
Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
G Lewis 2 Nov 2018
5
Nice & easy, also 50% cheaper than offered by the dealer & finance company.
pete long 18 Dec 2013
5
Higher level of cover than my dealer offered at half the price. You were very highly recommended by a previous customer.
Robert Lawson 17 Oct 2018
5
Lady on the phone was the best operator , 10/10, informative ,helpful many thanks.
Mrs D Wilson 17 Dec 2013
5
You were recommend by a friend who has direct gap insurance
Giovanni George Franchitti 20 Apr 2021
5
Really quick process.
Two queries very quickly and politely replied to by Gayle.