Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Michael Voyzey 4 Jan 2024
5
Really easy to purchase a Gap Insurance Policy this is my second one with Direct Gap
David Kent 10 Sep 2025
5
Always been very pleased with company and will continue to use for my GAP ins, wdl done guys full marks.
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
jennifer Savage 10 Oct 2025
5
so easy , called the office as well to check something very helpful staff . impressed!
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
Peter Egerton 1 Feb 2024
5
It’s so easy to set up and I’m confident in the policy that it covers all my costs.
Mark Troth 19 Nov 2025
5
I have been with Direct Gap for over 7 years and had three different cars.
Website is easy and updating details is hassle free
Th…
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Stephen Collins 18 Jul 2025
5
Dealt with Company for 20 years always excellent.
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
David Pibworth 3 Feb 2024
5
Easy to complete and far cheaper than quoted by the main dealer
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
Leslie Brenya 20 Jun 2021
5
Very easy website to navigate through and very competitive price too
Barry Elliott 23 Dec 2013
5
Direct Gap gave the clearest information guide
natasha badger 28 Oct 2023
5
Easy to use and half the cost the dealership wanted for a gap policy
kenneth Sidford 18 Dec 2013
5
Phoned with a query and spoke to Elizabeth. She was So helpful, I didn't bother with other quotes.
Warren Edwicker 17 Aug 2021
5
This is my third policy from Direct Gap. Easy to get a quote, best price for the cover offered and customer service is great if yo…