Paul Chattenton 24 Oct 2025
5
Very straight forward to arrange and actually cheaper than I expected.
Stephen Collins 18 Jul 2025
5
Dealt with Company for 20 years always excellent.
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
GEOFFREY HARDMAN 4 Nov 2025
5
Easy to set up, used this firm over many years
Kirstie Skinner 17 Dec 2025
5
Simple and cost effective. I won’t use anyone else for my gap insurance!
Janine Withers 23 Dec 2025
5
This is the 3rd policy I have brought from Direct Gap, their staff are always so friendly & helpful, I keep coming back to them.
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
Lee Haworth 28 Sep 2025
5
Excellent. Easy to buy. Much cheaper than dealership GAP
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Alex Sissons 24 Oct 2024
5
3rd policy I've had and best price by far
PHD Mail Limited 2 Nov 2025
5
I use Direct Gap for all my Company Car fleet. Easy to use website and competitive rates.
Mark Tait 23 Nov 2025
5
Used Direct Gap for years.
Friendly, efficient service , great prices and fantastic customer service.
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
MOIRA RAPSON 9 Oct 2025
5
I have used Direct Gap several times. The website is very clear and easy to use. The price is competitive. I have never had to cla…
Carolyn Lyle 16 Sep 2025
5
Great information easy to understand and £100 less than my dealer offered.
Ashley Mitchell 28 Apr 2017
5
Had another policy. Agreement was fantastic. Claimed on it. Very thorough claim advisor a back to the car insurance company. Highl…
Chris Bartlett 27 Feb 2021
5
Now on my fourth policy. Very competitive price.
Thomas Field 2 Jun 2021
5
Easy process from start to finish. Clarity of the information provided on the website aids the decision making process prior to pu…
Mitchell Elliott 2 Oct 2019
4
Dealing with insurance companies can be a nightmare, but Hayley was lovely and took her time to explain and answer all the questio…
Julia Jackson 8 Jan 2021
5
I was a bit confused by gap insurance and how it works but the lady I spoke to over the phone was so friendly and helpful. Thank y…
Nicola Price 16 Dec 2013
5
Much cheaper than the RTI offered by the dealer, and better cover.