Angela B 20 Sep 2025
5
Have used Direct Gap for a few years now. Always quick, easy and competitive.
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Alan Stewart 20 Oct 2025
5
Excellent website which is easy to use and a range of policies to suit your needs. The price of the policy I chose was very compet…
Kirstie Skinner 17 Dec 2025
5
Simple and cost effective. I won’t use anyone else for my gap insurance!
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Mark Troth 19 Nov 2025
5
I have been with Direct Gap for over 7 years and had three different cars.
Website is easy and updating details is hassle free
Th…
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
GEOFFREY HARDMAN 4 Nov 2025
5
Easy to set up, used this firm over many years
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
PHD Mail Limited 2 Nov 2025
5
I use Direct Gap for all my Company Car fleet. Easy to use website and competitive rates.
Paul Chattenton 24 Oct 2025
5
Very straight forward to arrange and actually cheaper than I expected.
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Edward McLeod 6 Jan 2026
5
thank you, 3rd or 4th policy I bought
Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
LISA MURPHY 21 Feb 2020
5
Nice simple clear site to use.
Let's hope we never have to use the policy but peace of mind that the company is so well rated
John Evans 10 Dec 2018
5
Very Good and very friendly service when I contacted you regarding a couple of questions.
Susan Ellis 19 Jun 2019
5
My husband took out your insurance after researching prices etc with other companies and advised me to do the same with my new car…
Christine Calder 23 Dec 2013
4
Clear information and pricing
Barry Tunnicliffe 28 Apr 2021
5
This is my third time using Direct Gap. Always a much better deal the dealers and with the same or if not better benefits.
Mandy Watson 1 Mar 2021
5
Most competitive price on the market and website very easy to use - thank you.