Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
jennifer Savage 10 Oct 2025
5
so easy , called the office as well to check something very helpful staff . impressed!
R Holmes 9 Jan 2026
5
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It g…
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Edward McLeod 6 Jan 2026
5
thank you, 3rd or 4th policy I bought
Stephen Collins 18 Jul 2025
5
Dealt with Company for 20 years always excellent.
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
David Kent 10 Sep 2025
5
Always been very pleased with company and will continue to use for my GAP ins, wdl done guys full marks.
Kerry Parry 1 Mar 2024
5
Easy process that is what you want, Diane was nice
Kirstie Skinner 17 Dec 2025
5
Simple and cost effective. I won’t use anyone else for my gap insurance!
Liam Boyle 6 Nov 2025
5
1st - GREAT! price
2nd - quick and easy
3rd - did i mention the GREAT pricing?
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
Kevin Leyshon 18 Dec 2013
5
I have used you previously and love the cover and service.
Elizabeth Evans 3 Dec 2017
5
The cover is exceptional value for money. I had an unfortunate incident where my car was declared a total loss. I contacted Direct…
John Herd 20 Feb 2020
5
Second time we have used Direct Gap, fast speedy service & saves a fortune
Angela Causer 18 Dec 2013
5
Great feedback as other members of my family are insured with you.
Dr T Burns 17 Dec 2013
5
Excellent value and very clear advice and products
John Vincent 16 Apr 2021
5
Great product and friendly staff when I needed some help on the 'phone