Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
Edward McLeod 6 Jan 2026
5
thank you, 3rd or 4th policy I bought
MOIRA RAPSON 9 Oct 2025
5
I have used Direct Gap several times. The website is very clear and easy to use. The price is competitive. I have never had to cla…
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
David Pibworth 3 Feb 2024
5
Easy to complete and far cheaper than quoted by the main dealer
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Kirstie Skinner 17 Dec 2025
5
Simple and cost effective. I won’t use anyone else for my gap insurance!
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
GEOFFREY HARDMAN 4 Nov 2025
5
Easy to set up, used this firm over many years
jennifer Savage 10 Oct 2025
5
so easy , called the office as well to check something very helpful staff . impressed!
Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
David Kent 10 Sep 2025
5
Always been very pleased with company and will continue to use for my GAP ins, wdl done guys full marks.
Angela B 20 Sep 2025
5
Have used Direct Gap for a few years now. Always quick, easy and competitive.
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
PHD Mail Limited 2 Nov 2025
5
I use Direct Gap for all my Company Car fleet. Easy to use website and competitive rates.
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
Simon 26 Mar 2021
5
So easy to deal with. Great prices. Took a policy out and the car went back so cancelled and was done straight away and refunded.…
Jacqueline Stevens 24 Aug 2020
5
Quick to purchase, well explained and good value for money. Thank you :)
Brian Richards 12 May 2021
5
A great easy process at a great price would recommend to family and friends and would definitely use direct gap again
Joshua O'garro 25 Aug 2017
5
This made it so easy for me to purchase gap insurance, when looking at other sites it's daunting when you see the prices of other…
Alan Broad 18 Dec 2013
5
Good price, good features, very easy quotes
Jane Shelton 23 Dec 2013
5
Most competitive and easy to review what was included in policy with free address / reg no amendments and free credit card payment…