Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
Stephen Collins 18 Jul 2025
5
Dealt with Company for 20 years always excellent.
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
R Holmes 9 Jan 2026
5
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It g…
Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Paul Chattenton 24 Oct 2025
5
Very straight forward to arrange and actually cheaper than I expected.
Liam Boyle 6 Nov 2025
5
1st - GREAT! price
2nd - quick and easy
3rd - did i mention the GREAT pricing?
Kirstie Skinner 17 Dec 2025
5
Simple and cost effective. I won’t use anyone else for my gap insurance!
Alan Stewart 20 Oct 2025
5
Excellent website which is easy to use and a range of policies to suit your needs. The price of the policy I chose was very compet…
Lee Haworth 28 Sep 2025
5
Excellent. Easy to buy. Much cheaper than dealership GAP
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Catherine Morrison 20 Feb 2026
5
This type of insurance gives me peace of mind knowing that my purchase is covered should anything happen to my car I’ve been using…
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
Mark Troth 19 Nov 2025
5
I have been with Direct Gap for over 7 years and had three different cars.
Website is easy and updating details is hassle free
Th…
Chloe 3 Apr 2021
5
Excellent service and all questions answered. Great policy covering all named drivers.
Lorraine Gibbons 24 Aug 2020
5
Super easy to fill out. Everything explained very well and instant documentation.
Very pleased.
skulteckis 18 Dec 2013
5
verry easy to use website.
Michael Egan 17 May 2021
5
This is the 4th car I've taken gap insurance out with this provider. Fortunately I've never had to make a claim but the process ha…
Chun Wong 23 Dec 2013
5
Liked the Which magazine recommendation.
Robert Gillespie 23 Dec 2013
5
Brilliant alternative to BMW products