Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
MOIRA RAPSON 9 Oct 2025
5
I have used Direct Gap several times. The website is very clear and easy to use. The price is competitive. I have never had to cla…
Alan Stewart 20 Oct 2025
5
Excellent website which is easy to use and a range of policies to suit your needs. The price of the policy I chose was very compet…
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
Janine Withers 23 Dec 2025
5
This is the 3rd policy I have brought from Direct Gap, their staff are always so friendly & helpful, I keep coming back to them.
R Holmes 9 Jan 2026
5
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It g…
David Kent 10 Sep 2025
5
Always been very pleased with company and will continue to use for my GAP ins, wdl done guys full marks.
jennifer Savage 10 Oct 2025
5
so easy , called the office as well to check something very helpful staff . impressed!
Alex Sissons 24 Oct 2024
5
3rd policy I've had and best price by far
Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Mike M 17 Dec 2013
5
Only took minutes to cover my new van.
John Szostak 27 Sep 2019
5
Nice and easy to process, had to ring a couple of times to check some details and found the operators extremely helpful. Glad it's…
andy wales 18 Dec 2013
5
The salesman was helpful, clear and thorough
Piotr 12 Jun 2021
5
Quick and easy, and prices certainly beating the finance company options
Rob Smith 23 Dec 2013
5
Internet search & comparison..not the cheapest but offered greater choice in terms of years/amount to be covered. Reviews also…
John Evans 10 Dec 2018
5
Very Good and very friendly service when I contacted you regarding a couple of questions.