Paul Chattenton 24 Oct 2025
5
Very straight forward to arrange and actually cheaper than I expected.
GEOFFREY HARDMAN 4 Nov 2025
5
Easy to set up, used this firm over many years
Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
Michael Dietz 13 Nov 2025
5
Have used on a previous vehicle, policy gives a great peace of mind.
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
Mark Troth 19 Nov 2025
5
I have been with Direct Gap for over 7 years and had three different cars.
Website is easy and updating details is hassle free
Th…
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Alan Stewart 20 Oct 2025
5
Excellent website which is easy to use and a range of policies to suit your needs. The price of the policy I chose was very compet…
Stephen Collins 18 Jul 2025
5
Dealt with Company for 20 years always excellent.
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
Kirstie Skinner 17 Dec 2025
5
Simple and cost effective. I won’t use anyone else for my gap insurance!
jennifer Savage 10 Oct 2025
5
so easy , called the office as well to check something very helpful staff . impressed!
MOIRA RAPSON 9 Oct 2025
5
I have used Direct Gap several times. The website is very clear and easy to use. The price is competitive. I have never had to cla…
Nic_C 17 Sep 2025
5
Quick and easy process with friendly advice when I rang to check I had chosen the correct policy
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Edward McLeod 6 Jan 2026
5
thank you, 3rd or 4th policy I bought
Carolyn Lyle 16 Sep 2025
5
Great information easy to understand and £100 less than my dealer offered.
Rob Hannah 18 Dec 2013
5
Combination of site (presentation / functionality / customer journey) and product at the price. Good use of your independant five…
Mrs D Cook 18 Dec 2013
5
Thank you for the discount on my second policy. Great service.
Jamie F 18 Dec 2013
5
Very good site and easy to use, made big saving against dealer price.
Michael Giles 18 Dec 2013
5
Your prices are very good and your web site very easy to use
Stuart Archer 3 Jun 2021
5
Very easy to order online, as I originally paid for GAP insurance which provided the best cover and at a far better price than oth…
Miss K Biard 18 Dec 2013
5
Found on the Internet and policy met my needs