Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
Carolyn Lyle 16 Sep 2025
5
Great information easy to understand and £100 less than my dealer offered.
Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
Nic_C 17 Sep 2025
5
Quick and easy process with friendly advice when I rang to check I had chosen the correct policy
Leyon Joseph 14 Mar 2024
5
I have been in the unfortunately position to have to use this policy and can say they were very helpful through the whole process…
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Janine Withers 23 Dec 2025
5
This is the 3rd policy I have brought from Direct Gap, their staff are always so friendly & helpful, I keep coming back to them.
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
Liam Boyle 6 Nov 2025
5
1st - GREAT! price
2nd - quick and easy
3rd - did i mention the GREAT pricing?
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
PHD Mail Limited 2 Nov 2025
5
I use Direct Gap for all my Company Car fleet. Easy to use website and competitive rates.
Lee Haworth 28 Sep 2025
5
Excellent. Easy to buy. Much cheaper than dealership GAP
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Edward McLeod 6 Jan 2026
5
thank you, 3rd or 4th policy I bought
Alan Stewart 20 Oct 2025
5
Excellent website which is easy to use and a range of policies to suit your needs. The price of the policy I chose was very compet…
Mark Troth 19 Nov 2025
5
I have been with Direct Gap for over 7 years and had three different cars.
Website is easy and updating details is hassle free
Th…
Mick Guy 30 Oct 2020
5
That was so easy. My car, which I pick up today, now has GAP insurance. A very straight forward process that even I managed to com…
Anna Clyde 17 Dec 2013
5
I've bought a new car and the dealers gap insurance was very expensive and was only for a maximum of 4 years-your company was grea…
Stephen Foster 30 Jun 2022
5
Easy to use website and very competitive price
Tina Baylis 23 Dec 2013
5
Peace of mind for the next 5 years
Ashley Mitchell 28 Apr 2017
5
Had another policy. Agreement was fantastic. Claimed on it. Very thorough claim advisor a back to the car insurance company. Highl…
C Magee 17 Dec 2013
5
This is the second time I have bought gap insurance. The first time was from the dealer. I won't fall for their prices again