Leyon Joseph 14 Mar 2024
5
I have been in the unfortunately position to have to use this policy and can say they were very helpful through the whole process…
Alex Sissons 24 Oct 2024
5
3rd policy I've had and best price by far
Mark Troth 19 Nov 2025
5
I have been with Direct Gap for over 7 years and had three different cars.
Website is easy and updating details is hassle free
Th…
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
jennifer Savage 10 Oct 2025
5
so easy , called the office as well to check something very helpful staff . impressed!
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Edward McLeod 6 Jan 2026
5
thank you, 3rd or 4th policy I bought
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Peter Egerton 1 Feb 2024
5
It’s so easy to set up and I’m confident in the policy that it covers all my costs.
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
David Pibworth 3 Feb 2024
5
Easy to complete and far cheaper than quoted by the main dealer
Angela B 20 Sep 2025
5
Have used Direct Gap for a few years now. Always quick, easy and competitive.
Nic_C 17 Sep 2025
5
Quick and easy process with friendly advice when I rang to check I had chosen the correct policy
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
dennis hayden 18 Dec 2013
5
I have used this company previously they are very helpful and now you can transfer this product to another vehicle
C Benson 17 Dec 2013
5
The 10% discount as an existing customer was a nice touch
Catriona Campbell 18 Apr 2018
5
Elizabeth Ruane very helpful, and easy to contact. Website easy to use and intuitive. Quick quotes which I needed and can use PayP…
Lyn Walker 23 Dec 2013
5
I saw it listed on the Which Gap Insurance site. Very easy to use, even for a pensioner!
G Lewis 2 Nov 2018
5
Nice & easy, also 50% cheaper than offered by the dealer & finance company.