Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
jennifer Savage 10 Oct 2025
5
so easy , called the office as well to check something very helpful staff . impressed!
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Kerry Parry 1 Mar 2024
5
Easy process that is what you want, Diane was nice
Michael Dietz 13 Nov 2025
5
Have used on a previous vehicle, policy gives a great peace of mind.
Alan Stewart 20 Oct 2025
5
Excellent website which is easy to use and a range of policies to suit your needs. The price of the policy I chose was very compet…
Paul Chattenton 24 Oct 2025
5
Very straight forward to arrange and actually cheaper than I expected.
Mark Troth 19 Nov 2025
5
I have been with Direct Gap for over 7 years and had three different cars.
Website is easy and updating details is hassle free
Th…
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
darren birch 8 Jan 2024
5
used before and experienced great service, thats why im back
Leyon Joseph 14 Mar 2024
5
I have been in the unfortunately position to have to use this policy and can say they were very helpful through the whole process…
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
Mark Tait 23 Nov 2025
5
Used Direct Gap for years.
Friendly, efficient service , great prices and fantastic customer service.
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Mike Finch 18 Dec 2013
5
We needed to cover our new car purchase and looked on line we contacted your adviser who was most helpful
Cristina 1 Feb 2019
5
Great price and good to know they are 5* defacto rated also. Half the cost of what the dealership was wanting and a better cover.
Andy Mclean 18 Dec 2013
5
Ticked all the right boxes for my needs.
Neil Matthews 18 Dec 2013
5
Previous customer; both my car and my wife's are now protected.
J Brearley 17 Dec 2013
5
The price was very much lower than the insurance offered by the dealer and the cover was equally as good.
Lauren 4 Sep 2020
5
Have just purchased a second policy after my first car was unfortunately written off after an accident. They handled the case amaz…