Mark Tait 23 Nov 2025
5
Used Direct Gap for years.
Friendly, efficient service , great prices and fantastic customer service.
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Angela B 20 Sep 2025
5
Have used Direct Gap for a few years now. Always quick, easy and competitive.
Edward McLeod 6 Jan 2026
5
thank you, 3rd or 4th policy I bought
Michael Dietz 13 Nov 2025
5
Have used on a previous vehicle, policy gives a great peace of mind.
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
MOIRA RAPSON 9 Oct 2025
5
I have used Direct Gap several times. The website is very clear and easy to use. The price is competitive. I have never had to cla…
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
Janine Withers 23 Dec 2025
5
This is the 3rd policy I have brought from Direct Gap, their staff are always so friendly & helpful, I keep coming back to them.
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Nic_C 17 Sep 2025
5
Quick and easy process with friendly advice when I rang to check I had chosen the correct policy
Alan Stewart 20 Oct 2025
5
Excellent website which is easy to use and a range of policies to suit your needs. The price of the policy I chose was very compet…
R Holmes 9 Jan 2026
5
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It g…
Carolyn Lyle 16 Sep 2025
5
Great information easy to understand and £100 less than my dealer offered.
Alex Sissons 24 Oct 2024
5
3rd policy I've had and best price by far
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
Aaron Townsend 1 Sep 2021
5
Very straightforward and close to half what the dealer wanted to charge!
Angela Causer 18 Dec 2013
5
Great feedback as other members of my family are insured with you.
John Evans 10 Dec 2018
5
Very Good and very friendly service when I contacted you regarding a couple of questions.
Michael Ludgate 30 Jan 2021
5
The best website I have seen for providing Gap Insurance cover. Straight forward to complete application online. Three Benefit opt…
Cristina 1 Feb 2019
5
Great price and good to know they are 5* defacto rated also. Half the cost of what the dealership was wanting and a better cover.
Marcus Hudson 23 May 2021
5
After shopping around and trying different sites this one I found was the best laid out . Very clear and easy to understand , site…