James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
Paul Chattenton 24 Oct 2025
5
Very straight forward to arrange and actually cheaper than I expected.
Catherine Morrison 20 Feb 2026
5
This type of insurance gives me peace of mind knowing that my purchase is covered should anything happen to my car I’ve been using…
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
Carolyn Lyle 16 Sep 2025
5
Great information easy to understand and £100 less than my dealer offered.
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Janine Withers 23 Dec 2025
5
This is the 3rd policy I have brought from Direct Gap, their staff are always so friendly & helpful, I keep coming back to them.
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
GEOFFREY HARDMAN 4 Nov 2025
5
Easy to set up, used this firm over many years
Mark Tait 23 Nov 2025
5
Used Direct Gap for years.
Friendly, efficient service , great prices and fantastic customer service.
Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
Leyon Joseph 14 Mar 2024
5
I have been in the unfortunately position to have to use this policy and can say they were very helpful through the whole process…
David Kent 10 Sep 2025
5
Always been very pleased with company and will continue to use for my GAP ins, wdl done guys full marks.
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
jennifer Savage 10 Oct 2025
5
so easy , called the office as well to check something very helpful staff . impressed!
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
Mrs K Dorning 9 Jan 2019
5
Very simple to arrange, competitive quotation. Far better than the dealer option.
geoffrey mclean 23 Dec 2013
5
Better price than dealer, better cover and far far better service
Martin Priest 26 Jan 2023
5
Polite and informative, easy to contact and talk to and the products are cheaper than the dealer
Gordon Bedford 27 Jan 2019
5
Very easy to use, no unnecessary information requests. Less than 10 minutes from start to getting the insurance document.
Lewis Hamilton 18 Dec 2013
5
I already have GAP insurance for my car with DG and still found them the best. So my partner and I took out GAP insurance with DG…
Susan Ward 23 Dec 2013
5
Top cover and peace of mind. Your product was even complimented by the car dealer.