Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
GEOFFREY HARDMAN 4 Nov 2025
5
Easy to set up, used this firm over many years
Mark Tait 23 Nov 2025
5
Used Direct Gap for years.
Friendly, efficient service , great prices and fantastic customer service.
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
jennifer Savage 10 Oct 2025
5
so easy , called the office as well to check something very helpful staff . impressed!
Paul Chattenton 24 Oct 2025
5
Very straight forward to arrange and actually cheaper than I expected.
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
Catherine Morrison 20 Feb 2026
5
This type of insurance gives me peace of mind knowing that my purchase is covered should anything happen to my car I’ve been using…
MOIRA RAPSON 9 Oct 2025
5
I have used Direct Gap several times. The website is very clear and easy to use. The price is competitive. I have never had to cla…
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
PHD Mail Limited 2 Nov 2025
5
I use Direct Gap for all my Company Car fleet. Easy to use website and competitive rates.
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
R Holmes 9 Jan 2026
5
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It g…
Robert Gillespie 23 Dec 2013
5
Brilliant alternative to BMW products
Gordon Bedford 27 Jan 2019
5
Very easy to use, no unnecessary information requests. Less than 10 minutes from start to getting the insurance document.
Keith Bishop 13 Sep 2020
5
A very easy process. We have used Direct Gap several times now & have found them very helpful if we had any questions about the po…
Kerry Hartnell 23 Oct 2017
5
I took a policy out with car dealership with my last car paying £500 for 4 yrs. So when we bought this new car for just under…
Marcus Hudson 23 May 2021
5
After shopping around and trying different sites this one I found was the best laid out . Very clear and easy to understand , site…
Robert prentice 18 Dec 2013
5
Ray was extremely friendly and informative, excellent to deal with