Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
Liam Boyle 6 Nov 2025
5
1st - GREAT! price
2nd - quick and easy
3rd - did i mention the GREAT pricing?
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
Nic_C 17 Sep 2025
5
Quick and easy process with friendly advice when I rang to check I had chosen the correct policy
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
Alan Stewart 20 Oct 2025
5
Excellent website which is easy to use and a range of policies to suit your needs. The price of the policy I chose was very compet…
Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
PHD Mail Limited 2 Nov 2025
5
I use Direct Gap for all my Company Car fleet. Easy to use website and competitive rates.
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
R Holmes 9 Jan 2026
5
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It g…
Kirstie Skinner 17 Dec 2025
5
Simple and cost effective. I won’t use anyone else for my gap insurance!
Carolyn Lyle 16 Sep 2025
5
Great information easy to understand and £100 less than my dealer offered.
Janine Withers 23 Dec 2025
5
This is the 3rd policy I have brought from Direct Gap, their staff are always so friendly & helpful, I keep coming back to them.
Janet Hale 14 Oct 2021
5
Excellent service, easy to use website, helpful customer support and a good price.
Vincent Williams 20 Aug 2019
5
Dealer wanted me to purchase GAP for a used car at £399 for 3 years got same here for £129
BARGAIN
James McCaffrey 5 Mar 2022
5
Much cheaper than the gap insurance offered by the dealership.
lisa clark 18 Dec 2013
5
I am very happy with your service and products
Robert W 17 Dec 2013
5
My third van I have insured with you. Keep up the good work.
Joanne Ashworth 22 Mar 2021
5
Quick and simple to do 10/10