GEOFFREY HARDMAN 4 Nov 2025
5
Easy to set up, used this firm over many years
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Liam Boyle 6 Nov 2025
5
1st - GREAT! price
2nd - quick and easy
3rd - did i mention the GREAT pricing?
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Mark Tait 23 Nov 2025
5
Used Direct Gap for years.
Friendly, efficient service , great prices and fantastic customer service.
Richard Smok 6 Mar 2024
5
I have used Direct Gap for many years and always found them competitive, value for money and easy to deal with.
Leyon Joseph 14 Mar 2024
5
I have been in the unfortunately position to have to use this policy and can say they were very helpful through the whole process…
Janine Withers 23 Dec 2025
5
This is the 3rd policy I have brought from Direct Gap, their staff are always so friendly & helpful, I keep coming back to them.
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Angela B 20 Sep 2025
5
Have used Direct Gap for a few years now. Always quick, easy and competitive.
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
PHD Mail Limited 2 Nov 2025
5
I use Direct Gap for all my Company Car fleet. Easy to use website and competitive rates.
Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
R Holmes 9 Jan 2026
5
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It g…
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
Mandy Watson 1 Mar 2021
5
Most competitive price on the market and website very easy to use - thank you.
Piotr 12 Jun 2021
5
Quick and easy, and prices certainly beating the finance company options
Aidan O'Carroll 31 Jan 2022
5
Straightforward and excellent value for money compared to the dealers prices.
Andrew Letby 18 Dec 2013
5
Much better value than offered by dealer
Megan Porteus 21 Jan 2020
5
Easy to purchase. Had a previous policy and received excellent service and so was quite happy to use DirectGap again.
Marcus Hudson 23 May 2021
5
After shopping around and trying different sites this one I found was the best laid out . Very clear and easy to understand , site…