Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
Stephen Collins 18 Jul 2025
5
Dealt with Company for 20 years always excellent.
Alex Sissons 24 Oct 2024
5
3rd policy I've had and best price by far
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
R Holmes 9 Jan 2026
5
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It g…
Michael Dietz 13 Nov 2025
5
Have used on a previous vehicle, policy gives a great peace of mind.
PHD Mail Limited 2 Nov 2025
5
I use Direct Gap for all my Company Car fleet. Easy to use website and competitive rates.
Edward McLeod 6 Jan 2026
5
thank you, 3rd or 4th policy I bought
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
Catherine Morrison 20 Feb 2026
5
This type of insurance gives me peace of mind knowing that my purchase is covered should anything happen to my car I’ve been using…
Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
Janine Withers 23 Dec 2025
5
This is the 3rd policy I have brought from Direct Gap, their staff are always so friendly & helpful, I keep coming back to them.
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Leyon Joseph 14 Mar 2024
5
I have been in the unfortunately position to have to use this policy and can say they were very helpful through the whole process…
Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
tim walker 23 Dec 2013
5
I spoke to someone on the phone. It was the help that he offered that prompted my purchase. Price was secondary. I will only ever…
Robert Gillespie 23 Dec 2013
5
Brilliant alternative to BMW products
Aiden Lamb 1 Aug 2019
5
Used direct gap for my last car and got back a massive amount of money for a small insurance fee. Direct gap were quick and I had…
Dawn Wright 29 Dec 2019
5
I am a returning customer of Direct Gap insurers. I took this insurance out for piece of mind and I think it is totally worth it…
Ralph Timmins 28 Mar 2020
5
Good value policy. Upfront details are clear and can defer start date by 12 months which is ideal if you have new for old cover fo…
Stuart James 19 Dec 2013
5
I have used your previously and love the service and products.