Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
Catherine Morrison 20 Feb 2026
5
This type of insurance gives me peace of mind knowing that my purchase is covered should anything happen to my car I’ve been using…
MOIRA RAPSON 9 Oct 2025
5
I have used Direct Gap several times. The website is very clear and easy to use. The price is competitive. I have never had to cla…
Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
Mark Troth 19 Nov 2025
5
I have been with Direct Gap for over 7 years and had three different cars.
Website is easy and updating details is hassle free
Th…
GEOFFREY HARDMAN 4 Nov 2025
5
Easy to set up, used this firm over many years
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Janine Withers 23 Dec 2025
5
This is the 3rd policy I have brought from Direct Gap, their staff are always so friendly & helpful, I keep coming back to them.
David Kent 10 Sep 2025
5
Always been very pleased with company and will continue to use for my GAP ins, wdl done guys full marks.
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
jennifer Savage 10 Oct 2025
5
so easy , called the office as well to check something very helpful staff . impressed!
Kirstie Skinner 17 Dec 2025
5
Simple and cost effective. I won’t use anyone else for my gap insurance!
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
R Holmes 9 Jan 2026
5
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It g…
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Nic_C 17 Sep 2025
5
Quick and easy process with friendly advice when I rang to check I had chosen the correct policy
Debra Wilks 2 Jun 2021
5
Very simple website - easy to purchase insurance I needed. Very helpful when I had to phone to confirm something. Finally, very…
Colin Malley 13 Dec 2019
5
Wesbite easy to use and when i phoned with a query regarding deposit protection Paul explained the policy clearly to me, without p…
natasha badger 28 Oct 2023
5
Easy to use and half the cost the dealership wanted for a gap policy
Derek Grant 31 Mar 2021
5
Best ratings on the internet.
Justin Young 30 Jul 2019
5
Very easy to use when purchasing the policy, we shall see how they do if we ever need to claim!
michael clough 18 Dec 2013
5
chose Direct Gap due to a personal recommendation and reviews