GEOFFREY HARDMAN 4 Nov 2025
5
Easy to set up, used this firm over many years
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Michael Dietz 13 Nov 2025
5
Have used on a previous vehicle, policy gives a great peace of mind.
Janine Withers 23 Dec 2025
5
This is the 3rd policy I have brought from Direct Gap, their staff are always so friendly & helpful, I keep coming back to them.
Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
Stephen Collins 18 Jul 2025
5
Dealt with Company for 20 years always excellent.
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Michael Voyzey 4 Jan 2024
5
Really easy to purchase a Gap Insurance Policy this is my second one with Direct Gap
PHD Mail Limited 2 Nov 2025
5
I use Direct Gap for all my Company Car fleet. Easy to use website and competitive rates.
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
darren birch 8 Jan 2024
5
used before and experienced great service, thats why im back
Alan Stewart 20 Oct 2025
5
Excellent website which is easy to use and a range of policies to suit your needs. The price of the policy I chose was very compet…
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
jfr 7 Aug 2021
5
2nd time of using Direct Gap. Simple easy to use & good value. I would definitely recommend
Mike Finch 18 Dec 2013
5
We needed to cover our new car purchase and looked on line we contacted your adviser who was most helpful
Ralph Timmins 28 Mar 2020
5
Good value policy. Upfront details are clear and can defer start date by 12 months which is ideal if you have new for old cover fo…
P Cooper 17 Dec 2013
5
I found the website very easy to use & the price was very competitive. When i had phone in to change my policy the staff were…
Viv 26 Mar 2021
5
Needed to claim on on a policy a few years ago; the staff were so human, it made a hard time a little more pleasant.
Adding to my…
John Goodall 18 Dec 2013
5
Buying a new car and dealer wanted £395 for the same amount of cover. Much cheaper buying direct.