Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
R Holmes 9 Jan 2026
5
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It g…
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Peter Egerton 1 Feb 2024
5
It’s so easy to set up and I’m confident in the policy that it covers all my costs.
GEOFFREY HARDMAN 4 Nov 2025
5
Easy to set up, used this firm over many years
MOIRA RAPSON 9 Oct 2025
5
I have used Direct Gap several times. The website is very clear and easy to use. The price is competitive. I have never had to cla…
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
PHD Mail Limited 2 Nov 2025
5
I use Direct Gap for all my Company Car fleet. Easy to use website and competitive rates.
Janine Withers 23 Dec 2025
5
This is the 3rd policy I have brought from Direct Gap, their staff are always so friendly & helpful, I keep coming back to them.
David Pibworth 3 Feb 2024
5
Easy to complete and far cheaper than quoted by the main dealer
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Ryoko Morishima 18 Dec 2013
5
Explained very well and you are fully covered by the FSA and Financial Services Compensation Scheme
Mark C 23 Dec 2013
5
Speed at resolving company car query convinced me to use you.
Andrew Eades 20 Jan 2021
5
Quick and simple. Good price. The family have all used Direct Gap. When we have had to make a claim, service was very good.
Damian 1 Sep 2021
5
Easy, fast and affordable service.
Michael Ludgate 30 Jan 2021
5
The best website I have seen for providing Gap Insurance cover. Straight forward to complete application online. Three Benefit opt…
Janet Hale 14 Oct 2021
5
Excellent service, easy to use website, helpful customer support and a good price.