Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
Mark Troth 19 Nov 2025
5
I have been with Direct Gap for over 7 years and had three different cars.
Website is easy and updating details is hassle free
Th…
Angela B 20 Sep 2025
5
Have used Direct Gap for a few years now. Always quick, easy and competitive.
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
Janine Withers 23 Dec 2025
5
This is the 3rd policy I have brought from Direct Gap, their staff are always so friendly & helpful, I keep coming back to them.
Carolyn Lyle 16 Sep 2025
5
Great information easy to understand and £100 less than my dealer offered.
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
Nic_C 17 Sep 2025
5
Quick and easy process with friendly advice when I rang to check I had chosen the correct policy
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
Julian Portman 26 Jan 2024
5
Very easy to arrange. Competitive price. Used with two previous cars.
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Kerry Parry 1 Mar 2024
5
Easy process that is what you want, Diane was nice
Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
Mark Tait 23 Nov 2025
5
Used Direct Gap for years.
Friendly, efficient service , great prices and fantastic customer service.
Michael Jackson 25 Apr 2022
5
The customer service and the impartial advice was excellent.
Yann 28 May 2021
5
One of the easiest and clearest websites I've ever used and the cost is substantially less than that quoted by the main dealer I b…
Richard Jenkinson 23 Dec 2013
5
Great web site, plus price is miles cheaper than main dealer offer
Sylvia Ossel 18 Dec 2013
5
It was the most competitive quote for the product I was interested in. The information provided was comprehensive and in plain Eng…
Matthew Hockaday 18 Dec 2013
5
Price was the best but also because it specified that the cover included theft using the keys which was a concern when away on hol…