R Holmes 9 Jan 2026
5
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It g…
Stephen Collins 18 Jul 2025
5
Dealt with Company for 20 years always excellent.
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
Angela B 20 Sep 2025
5
Have used Direct Gap for a few years now. Always quick, easy and competitive.
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Leyon Joseph 14 Mar 2024
5
I have been in the unfortunately position to have to use this policy and can say they were very helpful through the whole process…
Kirstie Skinner 17 Dec 2025
5
Simple and cost effective. I won’t use anyone else for my gap insurance!
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
Lee Haworth 28 Sep 2025
5
Excellent. Easy to buy. Much cheaper than dealership GAP
Peter Egerton 1 Feb 2024
5
It’s so easy to set up and I’m confident in the policy that it covers all my costs.
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Paul Chattenton 24 Oct 2025
5
Very straight forward to arrange and actually cheaper than I expected.
David Pibworth 3 Feb 2024
5
Easy to complete and far cheaper than quoted by the main dealer
MOIRA RAPSON 9 Oct 2025
5
I have used Direct Gap several times. The website is very clear and easy to use. The price is competitive. I have never had to cla…
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
Kerry Parry 1 Mar 2024
5
Easy process that is what you want, Diane was nice
Peter Bailey 18 Dec 2013
5
Obtained quotes from Direct Gap and 2 other companies, yours was the best price. Info on website about outstanding finance had to…
Robert Lawson 17 Oct 2018
5
Lady on the phone was the best operator , 10/10, informative ,helpful many thanks.
John from Ilford 7 Apr 2021
5
Found the website, clear to see what I wanted straight away, purchased the product, all done and dusted in less than 5 minutes. Fa…
Robert Murray 27 Sep 2021
5
I was recommended this company and decided to check it out and filled in the online form but before completing I sent a message to…
Nigel Fenton 7 Mar 2020
5
I had to make a claim with these guys before and was very happy with the service I received and was paid out very swiftly. I am no…
Frank Crutchley 23 Dec 2013
5
Price and ease of purchase