Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
Alex Sissons 24 Oct 2024
5
3rd policy I've had and best price by far
Paul Chattenton 24 Oct 2025
5
Very straight forward to arrange and actually cheaper than I expected.
Carolyn Lyle 16 Sep 2025
5
Great information easy to understand and £100 less than my dealer offered.
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
MOIRA RAPSON 9 Oct 2025
5
I have used Direct Gap several times. The website is very clear and easy to use. The price is competitive. I have never had to cla…
Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Kerry Parry 1 Mar 2024
5
Easy process that is what you want, Diane was nice
Michael Voyzey 4 Jan 2024
5
Really easy to purchase a Gap Insurance Policy this is my second one with Direct Gap
darren birch 8 Jan 2024
5
used before and experienced great service, thats why im back
Richard Smok 6 Mar 2024
5
I have used Direct Gap for many years and always found them competitive, value for money and easy to deal with.
PHD Mail Limited 2 Nov 2025
5
I use Direct Gap for all my Company Car fleet. Easy to use website and competitive rates.
Mark Troth 19 Nov 2025
5
I have been with Direct Gap for over 7 years and had three different cars.
Website is easy and updating details is hassle free
Th…
David Pibworth 3 Feb 2024
5
Easy to complete and far cheaper than quoted by the main dealer
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
Peter Hobden 19 Dec 2013
5
If I could give the overall experience 10 I would. This policy is way beyond anything you can get from a dealer. I had to phone to…
Jonathan Milling 12 Jul 2021
5
Return customer. Affordable, hassle free insurance
Christopher Walton 28 Mar 2021
5
Easy to buy, great value. Really helpful lady at direct gap, sorry forgot her name, answered all my queries when I called before b…
E W Coe 21 Sep 2017
5
Competitive price and good website.We have used Direct Gap before and they were very helpful.
DAVID PIERCE 17 Dec 2013
5
PRECISE ADVISE FROM ADVISOR ON TELEPHONE PRIOR TO PURCHASE