Mark Tait 23 Nov 2025
5
Used Direct Gap for years.
Friendly, efficient service , great prices and fantastic customer service.
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
Alan Stewart 20 Oct 2025
5
Excellent website which is easy to use and a range of policies to suit your needs. The price of the policy I chose was very compet…
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Edward McLeod 6 Jan 2026
5
thank you, 3rd or 4th policy I bought
Angela B 20 Sep 2025
5
Have used Direct Gap for a few years now. Always quick, easy and competitive.
GEOFFREY HARDMAN 4 Nov 2025
5
Easy to set up, used this firm over many years
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
R Holmes 9 Jan 2026
5
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It g…
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Carolyn Lyle 16 Sep 2025
5
Great information easy to understand and £100 less than my dealer offered.
Paul Chattenton 24 Oct 2025
5
Very straight forward to arrange and actually cheaper than I expected.
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
Paul Lonsdale 19 Dec 2013
5
RECOMMENDED BY WHICH,GOOD REVIEWS & PRICE.
Tracy Kneale 17 Dec 2013
5
After being offered GAP by the dealer decided to check the internet for myself. Came to Direct Gap from the Which site.
Sue L 17 Dec 2013
5
Just bought a new Ford and wanted to make sure it was insured I case the worst happened. I looked at a few other web sites but fou…
Betty Hedges 18 Dec 2013
5
Did not know such things existed. Alerted by dealer's handouts. but I like to do my own research and your company came out on top.
Christopher Dove 1 Jul 2020
5
Started off just by getting the 14 day free GAP insurance whilst I had a look around for prices etc. Ended up taking a 3 year poli…
S Howlett 17 Dec 2013
5
Outstanding service & advice