Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
jennifer Savage 10 Oct 2025
5
so easy , called the office as well to check something very helpful staff . impressed!
Lee Haworth 28 Sep 2025
5
Excellent. Easy to buy. Much cheaper than dealership GAP
Janine Withers 23 Dec 2025
5
This is the 3rd policy I have brought from Direct Gap, their staff are always so friendly & helpful, I keep coming back to them.
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
Alan Stewart 20 Oct 2025
5
Excellent website which is easy to use and a range of policies to suit your needs. The price of the policy I chose was very compet…
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
Kirstie Skinner 17 Dec 2025
5
Simple and cost effective. I won’t use anyone else for my gap insurance!
Alex Sissons 24 Oct 2024
5
3rd policy I've had and best price by far
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
GEOFFREY HARDMAN 4 Nov 2025
5
Easy to set up, used this firm over many years
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
Lynne Barber 6 Sep 2019
5
Easy webpage to navigate. Comprehensive easy to understand comparison quotes. Saved £110 on previous quote like for like.
T Kellett 10 Oct 2017
5
This is the second time I've used Direct Gap. So easy to setup the policy online and much better price than the dealership!
Peter Kelleway 18 May 2021
5
Second time I've taken out gap insurance with Direct Gap, very happy to deal with you. Luckily the first policy wasn't called-on…
Paul Myers 27 Aug 2020
5
Third policy we have bought. Very easy to obtain quote, pay and obtain policy. Good prices and great customer service team when I…
Paul Gregory 19 Mar 2021
5
I used you before, I will again and again, this is so easy. Thanks.
Tracey Wassell 28 Apr 2021
5
Second time we have used Direct Gap, would highly recomend.