Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
GEOFFREY HARDMAN 4 Nov 2025
5
Easy to set up, used this firm over many years
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Mark Tait 23 Nov 2025
5
Used Direct Gap for years.
Friendly, efficient service , great prices and fantastic customer service.
PHD Mail Limited 2 Nov 2025
5
I use Direct Gap for all my Company Car fleet. Easy to use website and competitive rates.
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Nic_C 17 Sep 2025
5
Quick and easy process with friendly advice when I rang to check I had chosen the correct policy
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
jennifer Savage 10 Oct 2025
5
so easy , called the office as well to check something very helpful staff . impressed!
Paul Chattenton 24 Oct 2025
5
Very straight forward to arrange and actually cheaper than I expected.
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
Catherine Morrison 20 Feb 2026
5
This type of insurance gives me peace of mind knowing that my purchase is covered should anything happen to my car I’ve been using…
Mark Troth 19 Nov 2025
5
I have been with Direct Gap for over 7 years and had three different cars.
Website is easy and updating details is hassle free
Th…
Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
Carolyn Lyle 16 Sep 2025
5
Great information easy to understand and £100 less than my dealer offered.
Garry Mason 18 Jun 2019
5
I have been using Direct Gap Insurance for a number of years and it definitely gives me peace of mind . Cars can be very expensive…
Paul Blenkinsop 19 Jun 2019
5
Second time I have used direct gap for my car gap insurance. So simple to set up. Excellent cover policy to suit my needs and a gr…
Harvey Gee 28 Jul 2020
5
Brilliant when needed them even with the pressure of lockdown.
C Benson 17 Dec 2013
5
The 10% discount as an existing customer was a nice touch
Gary Oakley 13 Aug 2022
5
Professionally dealt with, straight forward to set up - good piece of mind, for fair value.