Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
Alex Sissons 24 Oct 2024
5
3rd policy I've had and best price by far
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
David Kent 10 Sep 2025
5
Always been very pleased with company and will continue to use for my GAP ins, wdl done guys full marks.
GEOFFREY HARDMAN 4 Nov 2025
5
Easy to set up, used this firm over many years
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Leyon Joseph 14 Mar 2024
5
I have been in the unfortunately position to have to use this policy and can say they were very helpful through the whole process…
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
Kerry Parry 1 Mar 2024
5
Easy process that is what you want, Diane was nice
Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
MOIRA RAPSON 9 Oct 2025
5
I have used Direct Gap several times. The website is very clear and easy to use. The price is competitive. I have never had to cla…
Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
R Holmes 9 Jan 2026
5
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It g…
cheryl ramsey 6 May 2021
5
Always pleased with price, normally call as well and always helpful,
recommended my daughter, who also got a good price.
henry davie 18 Dec 2013
5
it was very easy to use the site
R Dicker 17 Dec 2013
5
After comparing prices and comments you are the best
Wendy Warwick 23 Dec 2013
5
Search engine. Good choice of products. Well explained.
John Drabble 24 Jul 2019
5
Thanks to Hayley for explaining the differences between the various policy options. The rest of the process was seamless and a ve…
Thomas Field 2 Jun 2021
5
Easy process from start to finish. Clarity of the information provided on the website aids the decision making process prior to pu…