David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
David Kent 10 Sep 2025
5
Always been very pleased with company and will continue to use for my GAP ins, wdl done guys full marks.
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
Mark Tait 23 Nov 2025
5
Used Direct Gap for years.
Friendly, efficient service , great prices and fantastic customer service.
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
jennifer Savage 10 Oct 2025
5
so easy , called the office as well to check something very helpful staff . impressed!
Michael Dietz 13 Nov 2025
5
Have used on a previous vehicle, policy gives a great peace of mind.
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Kerry Parry 1 Mar 2024
5
Easy process that is what you want, Diane was nice
Angela B 20 Sep 2025
5
Have used Direct Gap for a few years now. Always quick, easy and competitive.
Alex Sissons 24 Oct 2024
5
3rd policy I've had and best price by far
Janine Withers 23 Dec 2025
5
This is the 3rd policy I have brought from Direct Gap, their staff are always so friendly & helpful, I keep coming back to them.
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
Peter Hobden 19 Dec 2013
5
If I could give the overall experience 10 I would. This policy is way beyond anything you can get from a dealer. I had to phone to…
Wendy James 30 Nov 2017
5
Very easy to use and competitive. Also recommended by a member of the family who also has secured this insurance.
Stuart Archer 3 Jun 2021
5
Very easy to order online, as I originally paid for GAP insurance which provided the best cover and at a far better price than oth…
Christine Calder 23 Dec 2013
4
Clear information and pricing
Sue L 17 Dec 2013
5
Just bought a new Ford and wanted to make sure it was insured I case the worst happened. I looked at a few other web sites but fou…
Dr M Patel 17 Dec 2013
5
Excellent service. Good telephone manners of staff members. Good value.