Nic_C 17 Sep 2025
5
Quick and easy process with friendly advice when I rang to check I had chosen the correct policy
Carolyn Lyle 16 Sep 2025
5
Great information easy to understand and £100 less than my dealer offered.
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
David Kent 10 Sep 2025
5
Always been very pleased with company and will continue to use for my GAP ins, wdl done guys full marks.
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
David Pibworth 3 Feb 2024
5
Easy to complete and far cheaper than quoted by the main dealer
Leyon Joseph 14 Mar 2024
5
I have been in the unfortunately position to have to use this policy and can say they were very helpful through the whole process…
Alex Sissons 24 Oct 2024
5
3rd policy I've had and best price by far
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Kerry Parry 1 Mar 2024
5
Easy process that is what you want, Diane was nice
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
darren birch 8 Jan 2024
5
used before and experienced great service, thats why im back
Liam Boyle 6 Nov 2025
5
1st - GREAT! price
2nd - quick and easy
3rd - did i mention the GREAT pricing?
Peter Egerton 1 Feb 2024
5
It’s so easy to set up and I’m confident in the policy that it covers all my costs.
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
Sophie Hailwood 20 Jun 2021
5
Easy website. Great quote.
Mrs G Winwright 1 Jun 2018
5
Straight forward to complete online,excellent value for money, I hope I don't need to use the policy but it's good to have the pie…
Kelly Goodyear 2 Mar 2021
5
Easy to get a quote and process - much cheaper than using a dealer! Wish I had known about them sooner!
David Wickham 23 Dec 2013
5
Liked layout of website. Answered all questions easily
Aaron Townsend 1 Sep 2021
5
Very straightforward and close to half what the dealer wanted to charge!