James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
Leyon Joseph 14 Mar 2024
5
I have been in the unfortunately position to have to use this policy and can say they were very helpful through the whole process…
Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
Kirstie Skinner 17 Dec 2025
5
Simple and cost effective. I won’t use anyone else for my gap insurance!
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Lee Haworth 28 Sep 2025
5
Excellent. Easy to buy. Much cheaper than dealership GAP
Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
Edward McLeod 6 Jan 2026
5
thank you, 3rd or 4th policy I bought
jennifer Savage 10 Oct 2025
5
so easy , called the office as well to check something very helpful staff . impressed!
Julian Portman 26 Jan 2024
5
Very easy to arrange. Competitive price. Used with two previous cars.
Nic_C 17 Sep 2025
5
Quick and easy process with friendly advice when I rang to check I had chosen the correct policy
Peter Egerton 1 Feb 2024
5
It’s so easy to set up and I’m confident in the policy that it covers all my costs.
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
David Pibworth 3 Feb 2024
5
Easy to complete and far cheaper than quoted by the main dealer
PHD Mail Limited 2 Nov 2025
5
I use Direct Gap for all my Company Car fleet. Easy to use website and competitive rates.
Richard Smok 6 Mar 2024
5
I have used Direct Gap for many years and always found them competitive, value for money and easy to deal with.
R Dicker 17 Dec 2013
5
After comparing prices and comments you are the best
Hogar Marof 18 Dec 2013
5
Very efficient and easy to understand
Rhianne Shannon 4 Jul 2021
5
So quick and easy to use wouldn’t use anyone else for gap insurance
Roger Allen 18 Dec 2013
5
Very satisfied when previously took out gap insurance some 4 years ago. So came straight to you this time. Premium very acceptable…
John Clayton 18 Dec 2013
5
Competitive alternative to dealer product
Rob Hannah 18 Dec 2013
5
Combination of site (presentation / functionality / customer journey) and product at the price. Good use of your independant five…