Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
Alex Sissons 24 Oct 2024
5
3rd policy I've had and best price by far
Lee Haworth 28 Sep 2025
5
Excellent. Easy to buy. Much cheaper than dealership GAP
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Mark Troth 19 Nov 2025
5
I have been with Direct Gap for over 7 years and had three different cars.
Website is easy and updating details is hassle free
Th…
Alan Stewart 20 Oct 2025
5
Excellent website which is easy to use and a range of policies to suit your needs. The price of the policy I chose was very compet…
Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Michael Dietz 13 Nov 2025
5
Have used on a previous vehicle, policy gives a great peace of mind.
Stephen Collins 18 Jul 2025
5
Dealt with Company for 20 years always excellent.
Mark Tait 23 Nov 2025
5
Used Direct Gap for years.
Friendly, efficient service , great prices and fantastic customer service.
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
Catherine Morrison 20 Feb 2026
5
This type of insurance gives me peace of mind knowing that my purchase is covered should anything happen to my car I’ve been using…
Nik 25 Jun 2020
5
So much cheaper than what the dealer tries to sell to you! Much much cheaper than competitors in the market too. Hopefully the ser…
Chloe 3 Apr 2021
5
Excellent service and all questions answered. Great policy covering all named drivers.
David 30 Sep 2022
5
Clear and helpful website. Much better value than dealer offer.
Andrew Eades 20 Jan 2021
5
Quick and simple. Good price. The family have all used Direct Gap. When we have had to make a claim, service was very good.
Marcus Hudson 23 May 2021
5
After shopping around and trying different sites this one I found was the best laid out . Very clear and easy to understand , site…
Susan H 17 Dec 2013
5
I was unsure which product to purchase. Your kind help and advice saved me money and gave me confidence in the RTI insurance