David Pibworth 3 Feb 2024
5
Easy to complete and far cheaper than quoted by the main dealer
Mark Tait 23 Nov 2025
5
Used Direct Gap for years.
Friendly, efficient service , great prices and fantastic customer service.
David Kent 10 Sep 2025
5
Always been very pleased with company and will continue to use for my GAP ins, wdl done guys full marks.
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Lee Haworth 28 Sep 2025
5
Excellent. Easy to buy. Much cheaper than dealership GAP
Kerry Parry 1 Mar 2024
5
Easy process that is what you want, Diane was nice
Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
Angela B 20 Sep 2025
5
Have used Direct Gap for a few years now. Always quick, easy and competitive.
PHD Mail Limited 2 Nov 2025
5
I use Direct Gap for all my Company Car fleet. Easy to use website and competitive rates.
Carolyn Lyle 16 Sep 2025
5
Great information easy to understand and £100 less than my dealer offered.
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
Nic_C 17 Sep 2025
5
Quick and easy process with friendly advice when I rang to check I had chosen the correct policy
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
Christopher Bacon 18 Dec 2013
5
The price is very competitive compared to the dealer
Nicholas Shaw 18 Dec 2013
4
Combination of clear website and good prices. Just hope it works if I need to make use of it!
Justin Young 30 Jul 2019
5
Very easy to use when purchasing the policy, we shall see how they do if we ever need to claim!
David Hughes 17 Dec 2013
5
Came out best in multiple web searches. Easy to use and fast site. Completed transaction in 10 mins.:-)
Nick Cook 23 Dec 2013
5
Excellent experience all round. Bought policy online, but needed some help, so called the free phone number and within 2 minutes m…
Mark Templeman 23 Dec 2013
5
Had a query about deferring my start date for a new car and the call was answered quickly by a very knowledgeable and helpful chap…