Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
darren birch 8 Jan 2024
5
used before and experienced great service, thats why im back
Peter Egerton 1 Feb 2024
5
It’s so easy to set up and I’m confident in the policy that it covers all my costs.
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Kerry Parry 1 Mar 2024
5
Easy process that is what you want, Diane was nice
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Nic_C 17 Sep 2025
5
Quick and easy process with friendly advice when I rang to check I had chosen the correct policy
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
Julian Portman 26 Jan 2024
5
Very easy to arrange. Competitive price. Used with two previous cars.
Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
jennifer Savage 10 Oct 2025
5
so easy , called the office as well to check something very helpful staff . impressed!
Michael Dietz 13 Nov 2025
5
Have used on a previous vehicle, policy gives a great peace of mind.
Carolyn Lyle 16 Sep 2025
5
Great information easy to understand and £100 less than my dealer offered.
Paul Chattenton 24 Oct 2025
5
Very straight forward to arrange and actually cheaper than I expected.
Stephen Collins 18 Jul 2025
5
Dealt with Company for 20 years always excellent.
Richard Smok 6 Mar 2024
5
I have used Direct Gap for many years and always found them competitive, value for money and easy to deal with.
Dave Wilkinson 6 Sep 2023
5
Very straight-forward and a compoetitive price.
Peter W 3 May 2017
5
Very clear website - the best of the several we looked at. A couple of small queries were quickly answered by very friendly and ef…
Robert J Wall 18 Dec 2013
5
Very easy to use and no small print.
John Drabble 24 Jul 2019
5
Thanks to Hayley for explaining the differences between the various policy options. The rest of the process was seamless and a ve…
r golder 27 Feb 2018
5
have used your company for the past 2 vehicles. Having the policy give me peace of mind knowing if anything should happen I am cov…