Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
Richard Smok 6 Mar 2024
5
I have used Direct Gap for many years and always found them competitive, value for money and easy to deal with.
GEOFFREY HARDMAN 4 Nov 2025
5
Easy to set up, used this firm over many years
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
David Kent 10 Sep 2025
5
Always been very pleased with company and will continue to use for my GAP ins, wdl done guys full marks.
Nic_C 17 Sep 2025
5
Quick and easy process with friendly advice when I rang to check I had chosen the correct policy
Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Michael Voyzey 4 Jan 2024
5
Really easy to purchase a Gap Insurance Policy this is my second one with Direct Gap
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
Stephen Collins 18 Jul 2025
5
Dealt with Company for 20 years always excellent.
Julian Portman 26 Jan 2024
5
Very easy to arrange. Competitive price. Used with two previous cars.
Peter Egerton 1 Feb 2024
5
It’s so easy to set up and I’m confident in the policy that it covers all my costs.
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
MOIRA RAPSON 9 Oct 2025
5
I have used Direct Gap several times. The website is very clear and easy to use. The price is competitive. I have never had to cla…
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
Keith Bishop 13 Sep 2020
5
A very easy process. We have used Direct Gap several times now & have found them very helpful if we had any questions about the po…
Nick Rundle 18 Dec 2013
5
James was very helpful and advised a novice like myself on the best product in your range suited to my circumstances!
Paul Cross 26 Apr 2022
5
Quick, easy, and very competitive.
Jeanette 23 Dec 2013
5
Straight forward from start to finish.
Richard. Alan. Smith 16 Jul 2023
5
Second time used for gap insurance, no hassle just straight forward application process and a sensible cost. Would highly recommen…