Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Mark Tait 23 Nov 2025
5
Used Direct Gap for years.
Friendly, efficient service , great prices and fantastic customer service.
jennifer Savage 10 Oct 2025
5
so easy , called the office as well to check something very helpful staff . impressed!
Stephen Collins 18 Jul 2025
5
Dealt with Company for 20 years always excellent.
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
Liam Boyle 6 Nov 2025
5
1st - GREAT! price
2nd - quick and easy
3rd - did i mention the GREAT pricing?
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
David Pibworth 3 Feb 2024
5
Easy to complete and far cheaper than quoted by the main dealer
David Kent 10 Sep 2025
5
Always been very pleased with company and will continue to use for my GAP ins, wdl done guys full marks.
PHD Mail Limited 2 Nov 2025
5
I use Direct Gap for all my Company Car fleet. Easy to use website and competitive rates.
Kerry Parry 1 Mar 2024
5
Easy process that is what you want, Diane was nice
Lee Haworth 28 Sep 2025
5
Excellent. Easy to buy. Much cheaper than dealership GAP
Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
Kirstie Skinner 17 Dec 2025
5
Simple and cost effective. I won’t use anyone else for my gap insurance!
MOIRA RAPSON 9 Oct 2025
5
I have used Direct Gap several times. The website is very clear and easy to use. The price is competitive. I have never had to cla…
Janine Withers 23 Dec 2025
5
This is the 3rd policy I have brought from Direct Gap, their staff are always so friendly & helpful, I keep coming back to them.
Rick Bury 8 Jan 2019
5
Very easy to use and quick Also like you can transfer to another car (could not do this with old policy)
Mr M Vaziri 23 Dec 2013
5
Excellent website; Excellent telephone help; Excellent price
Peter Dalby 17 Dec 2013
5
I was quoted £799 by the BMW garage...your policy was for a year extra and £614 lower
Michael Ludgate 30 Jan 2021
5
The best website I have seen for providing Gap Insurance cover. Straight forward to complete application online. Three Benefit opt…
Helen Stevenson 14 Sep 2019
5
Quick and easy to purchase,a family member recommended this gap insurance to us, who had to claim, and said how good this product…
Robert Murray 27 Sep 2021
5
I was recommended this company and decided to check it out and filled in the online form but before completing I sent a message to…