Michael Dietz 13 Nov 2025
5
Have used on a previous vehicle, policy gives a great peace of mind.
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Mark Troth 19 Nov 2025
5
I have been with Direct Gap for over 7 years and had three different cars.
Website is easy and updating details is hassle free
Th…
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
jennifer Savage 10 Oct 2025
5
so easy , called the office as well to check something very helpful staff . impressed!
Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
Alex Sissons 24 Oct 2024
5
3rd policy I've had and best price by far
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
Kirstie Skinner 17 Dec 2025
5
Simple and cost effective. I won’t use anyone else for my gap insurance!
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
David Pibworth 3 Feb 2024
5
Easy to complete and far cheaper than quoted by the main dealer
Nic_C 17 Sep 2025
5
Quick and easy process with friendly advice when I rang to check I had chosen the correct policy
Stephen Collins 18 Jul 2025
5
Dealt with Company for 20 years always excellent.
Lewis Hamilton 18 Dec 2013
5
I already have GAP insurance for my car with DG and still found them the best. So my partner and I took out GAP insurance with DG…
Robert Evans 18 Dec 2013
5
You have the type of policy that I was looking for & at a far cheaper price than I was quoted by the car dealership.
N Rowlands 23 Dec 2013
5
Bought a new car & have previously had a gap policy which was worth every penny as needed to make a claim. The ratings are wha…
Robert J Wall 18 Dec 2013
5
Very easy to use and no small print.
Andrew norris sherborn 18 Dec 2013
5
Dealer offered expensive policy when I bought the car new. I decided I wanted to protect the value of the car for the early years…
m churchward 18 Dec 2013
5
I used DG because of ease of use of the quote system