Nic_C 17 Sep 2025
5
Quick and easy process with friendly advice when I rang to check I had chosen the correct policy
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
Stephen Collins 18 Jul 2025
5
Dealt with Company for 20 years always excellent.
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Edward McLeod 6 Jan 2026
5
thank you, 3rd or 4th policy I bought
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
R Holmes 9 Jan 2026
5
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It g…
Michael Dietz 13 Nov 2025
5
Have used on a previous vehicle, policy gives a great peace of mind.
Lee Haworth 28 Sep 2025
5
Excellent. Easy to buy. Much cheaper than dealership GAP
Kirstie Skinner 17 Dec 2025
5
Simple and cost effective. I won’t use anyone else for my gap insurance!
MOIRA RAPSON 9 Oct 2025
5
I have used Direct Gap several times. The website is very clear and easy to use. The price is competitive. I have never had to cla…
Mark Troth 19 Nov 2025
5
I have been with Direct Gap for over 7 years and had three different cars.
Website is easy and updating details is hassle free
Th…
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
Carolyn Lyle 16 Sep 2025
5
Great information easy to understand and £100 less than my dealer offered.
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
Michael Hartley 17 Dec 2013
5
Compared the policies and pricing against other web providers and the dealer and you offered the best package and the most competi…
Les Finch 20 Dec 2013
5
Brilliant customer service, product and price
Guy Whetherly 23 Dec 2013
5
Love the instant quote and ease of purchase.
Mr antony brown 19 Dec 2013
5
Really good and clear - T&C well laid out
Paul R 23 Sep 2019
5
Absolutely first class. Very easy online process with lots of clear information. The telephone help from James was absolutely fabu…
S Howlett 17 Dec 2013
5
Outstanding service & advice