Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
Michael Voyzey 4 Jan 2024
5
Really easy to purchase a Gap Insurance Policy this is my second one with Direct Gap
Leyon Joseph 14 Mar 2024
5
I have been in the unfortunately position to have to use this policy and can say they were very helpful through the whole process…
Mark Troth 19 Nov 2025
5
I have been with Direct Gap for over 7 years and had three different cars.
Website is easy and updating details is hassle free
Th…
Mark Tait 23 Nov 2025
5
Used Direct Gap for years.
Friendly, efficient service , great prices and fantastic customer service.
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Ranjit Ghag 11 Dec 2023
5
I have previously used this service and find it amazing, competitive prices and cheaper than buying direct from dealers.
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Julian Portman 26 Jan 2024
5
Very easy to arrange. Competitive price. Used with two previous cars.
MOIRA RAPSON 9 Oct 2025
5
I have used Direct Gap several times. The website is very clear and easy to use. The price is competitive. I have never had to cla…
Michael Dietz 13 Nov 2025
5
Have used on a previous vehicle, policy gives a great peace of mind.
Carolyn Lyle 16 Sep 2025
5
Great information easy to understand and £100 less than my dealer offered.
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Liam Boyle 6 Nov 2025
5
1st - GREAT! price
2nd - quick and easy
3rd - did i mention the GREAT pricing?
Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
David Pibworth 3 Feb 2024
5
Easy to complete and far cheaper than quoted by the main dealer
Catriona Campbell 18 Apr 2018
5
Elizabeth Ruane very helpful, and easy to contact. Website easy to use and intuitive. Quick quotes which I needed and can use PayP…
Michael Plank 18 Dec 2013
5
I spent a long time comparing policies and getting 'a feel' for various companies. Your excellent website, reasonable price and he…
Philip Coxon 5 Jan 2021
5
This is the second policy I have purchased in 12 months, this time for my wife's car. Easy to purchase with juts a few clicks and…
Thomas Field 2 Jun 2021
5
Easy process from start to finish. Clarity of the information provided on the website aids the decision making process prior to pu…
Kristopher Whittaker 20 Apr 2021
5
Happy to help very efficiently and great service, highly appreciated for your help and support
Geoffrey Hayes 10 Nov 2022
5
Easy to purchase very helpful and friendly telephone conversation, very reassuring