Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
Mark Tait 23 Nov 2025
5
Used Direct Gap for years.
Friendly, efficient service , great prices and fantastic customer service.
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
R Holmes 9 Jan 2026
5
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It g…
Alan Stewart 20 Oct 2025
5
Excellent website which is easy to use and a range of policies to suit your needs. The price of the policy I chose was very compet…
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Mark Troth 19 Nov 2025
5
I have been with Direct Gap for over 7 years and had three different cars.
Website is easy and updating details is hassle free
Th…
Edward McLeod 6 Jan 2026
5
thank you, 3rd or 4th policy I bought
Paul Chattenton 24 Oct 2025
5
Very straight forward to arrange and actually cheaper than I expected.
Kirstie Skinner 17 Dec 2025
5
Simple and cost effective. I won’t use anyone else for my gap insurance!
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
Angela B 20 Sep 2025
5
Have used Direct Gap for a few years now. Always quick, easy and competitive.
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Janine Withers 23 Dec 2025
5
This is the 3rd policy I have brought from Direct Gap, their staff are always so friendly & helpful, I keep coming back to them.
Carolyn Lyle 16 Sep 2025
5
Great information easy to understand and £100 less than my dealer offered.
Janet Brown 9 Jan 2019
5
This will be the third policy I have had with Direct Gap and so far have never needed to claim against them but the website. ease…
SYLVIA Langford 25 Mar 2021
5
I would like to say thank you to Paul, who talked me through which policies were available. I think I have chosen the right one fo…
Cristina 1 Feb 2019
5
Great price and good to know they are 5* defacto rated also. Half the cost of what the dealership was wanting and a better cover.
R Collister 23 Dec 2013
5
Simply because of value for money, and a professional service.
Ashley Mitchell 28 Apr 2017
5
Had another policy. Agreement was fantastic. Claimed on it. Very thorough claim advisor a back to the car insurance company. Highl…
Lawrence Wood 29 Mar 2018
5
Easy to use website and policy good value. Staff were exceptional when I realised I had made an error and was sorted out with no f…