Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
Lee Haworth 28 Sep 2025
5
Excellent. Easy to buy. Much cheaper than dealership GAP
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Paul Chattenton 24 Oct 2025
5
Very straight forward to arrange and actually cheaper than I expected.
Stephen Collins 18 Jul 2025
5
Dealt with Company for 20 years always excellent.
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Kirstie Skinner 17 Dec 2025
5
Simple and cost effective. I won’t use anyone else for my gap insurance!
Mark Troth 19 Nov 2025
5
I have been with Direct Gap for over 7 years and had three different cars.
Website is easy and updating details is hassle free
Th…
Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
Liam Boyle 6 Nov 2025
5
1st - GREAT! price
2nd - quick and easy
3rd - did i mention the GREAT pricing?
jennifer Savage 10 Oct 2025
5
so easy , called the office as well to check something very helpful staff . impressed!
Mark Tait 23 Nov 2025
5
Used Direct Gap for years.
Friendly, efficient service , great prices and fantastic customer service.
Janine Withers 23 Dec 2025
5
This is the 3rd policy I have brought from Direct Gap, their staff are always so friendly & helpful, I keep coming back to them.
PHD Mail Limited 2 Nov 2025
5
I use Direct Gap for all my Company Car fleet. Easy to use website and competitive rates.
MOIRA RAPSON 9 Oct 2025
5
I have used Direct Gap several times. The website is very clear and easy to use. The price is competitive. I have never had to cla…
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
Roger Gaskell 9 Feb 2022
5
Very easy to navigate the website and excellent customer service communication. :-)
Nicholas John 18 Dec 2013
5
Compared against policy offered by dealership on new car purchase. There was no comparison you win hands down!
Mr M Vaziri 23 Dec 2013
5
Excellent website; Excellent telephone help; Excellent price
Lars Christiansen 16 Dec 2013
5
Looked at Google spoke to James and it was all done from there. A voice is much better then a blank page.
Thanks for help Ja…
Anthony Cowley 23 Dec 2013
5
I tried a few companies via comparison sites but what persuaded me was that your initial quote was very fair. A couple of others w…
Tracy Dowson 30 Mar 2021
5
Paul was amazing he explained the different policies in detail to me as I’d never had gap insurance before, made the whole process…