Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
David Kent 10 Sep 2025
5
Always been very pleased with company and will continue to use for my GAP ins, wdl done guys full marks.
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
jennifer Savage 10 Oct 2025
5
so easy , called the office as well to check something very helpful staff . impressed!
Alex Sissons 24 Oct 2024
5
3rd policy I've had and best price by far
Mark Tait 23 Nov 2025
5
Used Direct Gap for years.
Friendly, efficient service , great prices and fantastic customer service.
PHD Mail Limited 2 Nov 2025
5
I use Direct Gap for all my Company Car fleet. Easy to use website and competitive rates.
Paul Chattenton 24 Oct 2025
5
Very straight forward to arrange and actually cheaper than I expected.
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
Edward McLeod 6 Jan 2026
5
thank you, 3rd or 4th policy I bought
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
Leyon Joseph 14 Mar 2024
5
I have been in the unfortunately position to have to use this policy and can say they were very helpful through the whole process…
MOIRA RAPSON 9 Oct 2025
5
I have used Direct Gap several times. The website is very clear and easy to use. The price is competitive. I have never had to cla…
Scott Selbie 8 Sep 2023
5
Very competitively priced and easy to complete website
I would recommend to others
Arthur B 18 Dec 2013
5
The price was competitive but the main reasons for taking this insurance was the free transfer of policy to another car and it was…
Dawn Wright 29 Dec 2019
5
I am a returning customer of Direct Gap insurers. I took this insurance out for piece of mind and I think it is totally worth it…
Michael Ludgate 30 Jan 2021
5
The best website I have seen for providing Gap Insurance cover. Straight forward to complete application online. Three Benefit opt…
Jane Hubbard 23 Dec 2013
5
Direct Gap was £140.00 cheaper than the GAP offered by the dealership?
Ralph Timmins 28 Mar 2020
5
Good value policy. Upfront details are clear and can defer start date by 12 months which is ideal if you have new for old cover fo…