Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Kirstie Skinner 17 Dec 2025
5
Simple and cost effective. I won’t use anyone else for my gap insurance!
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
GEOFFREY HARDMAN 4 Nov 2025
5
Easy to set up, used this firm over many years
MOIRA RAPSON 9 Oct 2025
5
I have used Direct Gap several times. The website is very clear and easy to use. The price is competitive. I have never had to cla…
Mark Tait 23 Nov 2025
5
Used Direct Gap for years.
Friendly, efficient service , great prices and fantastic customer service.
R Holmes 9 Jan 2026
5
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It g…
Lee Haworth 28 Sep 2025
5
Excellent. Easy to buy. Much cheaper than dealership GAP
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
Liam Boyle 6 Nov 2025
5
1st - GREAT! price
2nd - quick and easy
3rd - did i mention the GREAT pricing?
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
Paul Chattenton 24 Oct 2025
5
Very straight forward to arrange and actually cheaper than I expected.
jennifer Savage 10 Oct 2025
5
so easy , called the office as well to check something very helpful staff . impressed!
Carolyn Lyle 16 Sep 2025
5
Great information easy to understand and £100 less than my dealer offered.
Tracey Wassell 28 Apr 2021
5
Second time we have used Direct Gap, would highly recomend.
David Walton DSW Pai nting & Decorating 28 Feb 2021
5
Second time around and fantastic. The dealer quoted £499 and Direct Gap quoted £169 on return to invoice. Same cover but £230 chea…
Lewis Hamilton 18 Dec 2013
5
I already have GAP insurance for my car with DG and still found them the best. So my partner and I took out GAP insurance with DG…
Janet Brown 9 Jan 2019
5
This will be the third policy I have had with Direct Gap and so far have never needed to claim against them but the website. ease…
Sharon McLean 17 Dec 2013
5
Quick and easy online process, competitive price, extremely helpful advice given on phone regarding policy