Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
Carolyn Lyle 16 Sep 2025
5
Great information easy to understand and £100 less than my dealer offered.
Liam Boyle 6 Nov 2025
5
1st - GREAT! price
2nd - quick and easy
3rd - did i mention the GREAT pricing?
jennifer Savage 10 Oct 2025
5
so easy , called the office as well to check something very helpful staff . impressed!
GEOFFREY HARDMAN 4 Nov 2025
5
Easy to set up, used this firm over many years
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
PHD Mail Limited 2 Nov 2025
5
I use Direct Gap for all my Company Car fleet. Easy to use website and competitive rates.
Edward McLeod 6 Jan 2026
5
thank you, 3rd or 4th policy I bought
MOIRA RAPSON 9 Oct 2025
5
I have used Direct Gap several times. The website is very clear and easy to use. The price is competitive. I have never had to cla…
Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
Kirstie Skinner 17 Dec 2025
5
Simple and cost effective. I won’t use anyone else for my gap insurance!
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
Anne Myers 15 Dec 2021
5
This is the 4th policy that we have bought for different family cars in the last few years. The purchase process was easy, the ins…
Matthew Hill 25 Apr 2021
5
Super Easy and Fast. Always save £100's buying through direct gap instead of the car dealer ship.
N Tricker 17 Dec 2013
5
Based on a very helpful telephone call to Ray, previous experience of the company and, importantly, price and product
Richard Phillips 18 Dec 2013
5
Peace of mind. Before buying you answered my queries about the policy, very fast and efficient.
Lynne Barber 6 Sep 2019
5
Easy webpage to navigate. Comprehensive easy to understand comparison quotes. Saved £110 on previous quote like for like.
Julian Portman 26 Jan 2024
5
Very easy to arrange. Competitive price. Used with two previous cars.