Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
MOIRA RAPSON 9 Oct 2025
5
I have used Direct Gap several times. The website is very clear and easy to use. The price is competitive. I have never had to cla…
Mark Tait 23 Nov 2025
5
Used Direct Gap for years.
Friendly, efficient service , great prices and fantastic customer service.
R Holmes 9 Jan 2026
5
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It g…
Nic_C 17 Sep 2025
5
Quick and easy process with friendly advice when I rang to check I had chosen the correct policy
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Michael Dietz 13 Nov 2025
5
Have used on a previous vehicle, policy gives a great peace of mind.
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
Kirstie Skinner 17 Dec 2025
5
Simple and cost effective. I won’t use anyone else for my gap insurance!
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Carolyn Lyle 16 Sep 2025
5
Great information easy to understand and £100 less than my dealer offered.
David Kent 10 Sep 2025
5
Always been very pleased with company and will continue to use for my GAP ins, wdl done guys full marks.
Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Karen Wynne 19 Mar 2021
5
Fabulous and easy. Your company was recommended to me.
Kevin Osborne 11 Sep 2020
5
Less than half the price I was quoted by the main dealer, it’s like for like policy RTI, happy happy for 4 years knowing I am cove…
Miss Leanne O'Brien 19 Dec 2013
5
The first time I have bought gap insurance and very impressed with the product and your helpful advice.
Jonathan Haigh 19 Dec 2013
5
Very easy to understand for my PCP gap cover. Price was very competitive. Takes the stress away from insurance!
J Waugh 17 Dec 2013
5
After receiving your documents by e-mail and reading them through I contacted you by phone in order to verify a point. Your advise…
John Greenwood 24 Apr 2021
5
Excellent service, great web site which is backed up by lots of 5 star reviews convinced me to go ahead with a policy from Direct…