Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
Kerry Parry 1 Mar 2024
5
Easy process that is what you want, Diane was nice
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
jennifer Savage 10 Oct 2025
5
so easy , called the office as well to check something very helpful staff . impressed!
Alex Sissons 24 Oct 2024
5
3rd policy I've had and best price by far
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
R Holmes 9 Jan 2026
5
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It g…
Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
Catherine Morrison 20 Feb 2026
5
This type of insurance gives me peace of mind knowing that my purchase is covered should anything happen to my car I’ve been using…
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
PHD Mail Limited 2 Nov 2025
5
I use Direct Gap for all my Company Car fleet. Easy to use website and competitive rates.
Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
Michael Dietz 13 Nov 2025
5
Have used on a previous vehicle, policy gives a great peace of mind.
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Kerry Hartnell 23 Oct 2017
5
I took a policy out with car dealership with my last car paying £500 for 4 yrs. So when we bought this new car for just under…
Wendy James 30 Nov 2017
5
Very easy to use and competitive. Also recommended by a member of the family who also has secured this insurance.
Lawrence Wood 29 Mar 2018
5
Easy to use website and policy good value. Staff were exceptional when I realised I had made an error and was sorted out with no f…
Steven Mason 4 Sep 2019
5
So simple to use and set up online , and best of all 1/3 Rd of the price the car dealer was offering for exact same service 5* A+…
Lisa K 18 Dec 2013
5
Much cheaper than my dealer quote. Thank you
Emma Hoscik 18 Dec 2013
5
it was recommended by Which