Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
Janine Withers 23 Dec 2025
5
This is the 3rd policy I have brought from Direct Gap, their staff are always so friendly & helpful, I keep coming back to them.
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Angela B 20 Sep 2025
5
Have used Direct Gap for a few years now. Always quick, easy and competitive.
Carolyn Lyle 16 Sep 2025
5
Great information easy to understand and £100 less than my dealer offered.
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
Nic_C 17 Sep 2025
5
Quick and easy process with friendly advice when I rang to check I had chosen the correct policy
Liam Boyle 6 Nov 2025
5
1st - GREAT! price
2nd - quick and easy
3rd - did i mention the GREAT pricing?
Kirstie Skinner 17 Dec 2025
5
Simple and cost effective. I won’t use anyone else for my gap insurance!
Stephen Collins 18 Jul 2025
5
Dealt with Company for 20 years always excellent.
Mark Tait 23 Nov 2025
5
Used Direct Gap for years.
Friendly, efficient service , great prices and fantastic customer service.
Catherine Morrison 20 Feb 2026
5
This type of insurance gives me peace of mind knowing that my purchase is covered should anything happen to my car I’ve been using…
Edward McLeod 6 Jan 2026
5
thank you, 3rd or 4th policy I bought
MOIRA RAPSON 9 Oct 2025
5
I have used Direct Gap several times. The website is very clear and easy to use. The price is competitive. I have never had to cla…
R Holmes 9 Jan 2026
5
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It g…
GEOFFREY HARDMAN 4 Nov 2025
5
Easy to set up, used this firm over many years
Christine Davies 14 Sep 2023
5
Straightforward application process. Competitive premium rates. Have dealt with company before.
Evelyn Lawson 30 Sep 2021
5
Used several times now for cars within the family, process is easy, price is fair, no complaints :)
Steve Haywood 18 Dec 2013
5
Very clear wording, much cheaper than the insurers / dealers.
Andrew Letby 18 Dec 2013
5
Much better value than offered by dealer
Kevin Osborne 11 Sep 2020
5
Less than half the price I was quoted by the main dealer, it’s like for like policy RTI, happy happy for 4 years knowing I am cove…
Barry Elliott 23 Dec 2013
5
Direct Gap gave the clearest information guide