Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
Alan Stewart 20 Oct 2025
5
Excellent website which is easy to use and a range of policies to suit your needs. The price of the policy I chose was very compet…
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
R Holmes 9 Jan 2026
5
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It g…
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
jennifer Savage 10 Oct 2025
5
so easy , called the office as well to check something very helpful staff . impressed!
Michael Dietz 13 Nov 2025
5
Have used on a previous vehicle, policy gives a great peace of mind.
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
Nic_C 17 Sep 2025
5
Quick and easy process with friendly advice when I rang to check I had chosen the correct policy
GEOFFREY HARDMAN 4 Nov 2025
5
Easy to set up, used this firm over many years
Leyon Joseph 14 Mar 2024
5
I have been in the unfortunately position to have to use this policy and can say they were very helpful through the whole process…
Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
Mark Troth 19 Nov 2025
5
I have been with Direct Gap for over 7 years and had three different cars.
Website is easy and updating details is hassle free
Th…
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Alex Sissons 24 Oct 2024
5
3rd policy I've had and best price by far
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Neil Henshaw 23 Dec 2013
5
Have used before for my new work vehicle so didn't hesitate to use again. Great value cover
K Chaz 18 Dec 2013
5
Very good cover and great price
Darryl Gore 18 Dec 2013
5
Found this product considerably cheaper than what was offered by the Dealership...
Viv 26 Mar 2021
5
Needed to claim on on a policy a few years ago; the staff were so human, it made a hard time a little more pleasant.
Adding to my…
Andy 11 Jun 2022
5
Great price, easy to set up.
Customer service, very helpful