Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
Stephen Collins 18 Jul 2025
5
Dealt with Company for 20 years always excellent.
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
David Kent 10 Sep 2025
5
Always been very pleased with company and will continue to use for my GAP ins, wdl done guys full marks.
Nic_C 17 Sep 2025
5
Quick and easy process with friendly advice when I rang to check I had chosen the correct policy
Mark Troth 19 Nov 2025
5
I have been with Direct Gap for over 7 years and had three different cars.
Website is easy and updating details is hassle free
Th…
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
Lee Haworth 28 Sep 2025
5
Excellent. Easy to buy. Much cheaper than dealership GAP
Alan Stewart 20 Oct 2025
5
Excellent website which is easy to use and a range of policies to suit your needs. The price of the policy I chose was very compet…
Alex Sissons 24 Oct 2024
5
3rd policy I've had and best price by far
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
Carolyn Lyle 16 Sep 2025
5
Great information easy to understand and £100 less than my dealer offered.
Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
Aleksandra J 23 Nov 2020
5
It’s my second time I’ve purchased the policy in Direct Gap, I was very happy with the service and I’m sure I will be purchasing a…
Lee Hughes 12 Jun 2021
5
I was expecting a long process... I was very wrong. It was so easy to purchase a gap policy! The price and benefits beat the deale…
Viv 26 Mar 2021
5
Needed to claim on on a policy a few years ago; the staff were so human, it made a hard time a little more pleasant.
Adding to my…
Peter W 3 May 2017
5
Very clear website - the best of the several we looked at. A couple of small queries were quickly answered by very friendly and ef…
Lyn Walker 23 Dec 2013
5
I saw it listed on the Which Gap Insurance site. Very easy to use, even for a pensioner!