Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
David Pibworth 3 Feb 2024
5
Easy to complete and far cheaper than quoted by the main dealer
Peter Egerton 1 Feb 2024
5
It’s so easy to set up and I’m confident in the policy that it covers all my costs.
Mark Tait 23 Nov 2025
5
Used Direct Gap for years.
Friendly, efficient service , great prices and fantastic customer service.
Stephen Collins 18 Jul 2025
5
Dealt with Company for 20 years always excellent.
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Kerry Parry 1 Mar 2024
5
Easy process that is what you want, Diane was nice
Alex Sissons 24 Oct 2024
5
3rd policy I've had and best price by far
Lee Haworth 28 Sep 2025
5
Excellent. Easy to buy. Much cheaper than dealership GAP
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
Julian Portman 26 Jan 2024
5
Very easy to arrange. Competitive price. Used with two previous cars.
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Maurice Stray 29 May 2018
5
Fantastic it was so easy and a fantastic price . I would like to thank every at Direct Gap for wonderful service.
Alan Barker 23 Dec 2013
5
The policy provides all the things that I am looking for, especially deferred start giving a total 5 year term
Peter Dalby 17 Dec 2013
5
I was quoted £799 by the BMW garage...your policy was for a year extra and £614 lower
Chris Bartlett 27 Feb 2021
5
Now on my fourth policy. Very competitive price.
Mr Matthew Jones 19 Dec 2013
5
Straight forward, liked the easy examples
Mrs D Wilson 17 Dec 2013
5
You were recommend by a friend who has direct gap insurance