Janine Withers 23 Dec 2025
5
This is the 3rd policy I have brought from Direct Gap, their staff are always so friendly & helpful, I keep coming back to them.
Mark Tait 23 Nov 2025
5
Used Direct Gap for years.
Friendly, efficient service , great prices and fantastic customer service.
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
Angela B 20 Sep 2025
5
Have used Direct Gap for a few years now. Always quick, easy and competitive.
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Kirstie Skinner 17 Dec 2025
5
Simple and cost effective. I won’t use anyone else for my gap insurance!
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
GEOFFREY HARDMAN 4 Nov 2025
5
Easy to set up, used this firm over many years
MOIRA RAPSON 9 Oct 2025
5
I have used Direct Gap several times. The website is very clear and easy to use. The price is competitive. I have never had to cla…
David Kent 10 Sep 2025
5
Always been very pleased with company and will continue to use for my GAP ins, wdl done guys full marks.
Carolyn Lyle 16 Sep 2025
5
Great information easy to understand and £100 less than my dealer offered.
jennifer Savage 10 Oct 2025
5
so easy , called the office as well to check something very helpful staff . impressed!
Alpesh Patel 23 Oct 2025
5
Great service this would be the 5th time now
Paul Chattenton 24 Oct 2025
5
Very straight forward to arrange and actually cheaper than I expected.
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
Alan Stewart 20 Oct 2025
5
Excellent website which is easy to use and a range of policies to suit your needs. The price of the policy I chose was very compet…
Mark Templeman 23 Dec 2013
5
Had a query about deferring my start date for a new car and the call was answered quickly by a very knowledgeable and helpful chap…
Linda Perkins 24 Sep 2019
5
Very quick and easy to look at quotes and to purchase this policy. It gives assurance that this is the UK's leading GAP Ins compa…
Deepak Vyas 18 Dec 2013
5
Excellent tailored quote, simple website to use and without substantial insurance jargon.
julie vigna 16 Sep 2017
5
Been using Direct Gap for last two cars, great service. Started with 14day free gap, will be taking out full cover. Cheaper than d…
Keith Bishop 13 Sep 2020
5
A very easy process. We have used Direct Gap several times now & have found them very helpful if we had any questions about the po…
John Evans 10 Dec 2018
5
Very Good and very friendly service when I contacted you regarding a couple of questions.