David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
Kirstie Skinner 17 Dec 2025
5
Simple and cost effective. I won’t use anyone else for my gap insurance!
Catherine Morrison 20 Feb 2026
5
This type of insurance gives me peace of mind knowing that my purchase is covered should anything happen to my car I’ve been using…
Barbara Stewart 4 Dec 2024
5
Hayley was brilliant 🤩 I had done everything on line & it wouldn’t let me in to do my password so Hayley sent me a link. Also sh…
David Kent 10 Sep 2025
5
Always been very pleased with company and will continue to use for my GAP ins, wdl done guys full marks.
Janine Withers 23 Dec 2025
5
This is the 3rd policy I have brought from Direct Gap, their staff are always so friendly & helpful, I keep coming back to them.
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
jennifer Savage 10 Oct 2025
5
so easy , called the office as well to check something very helpful staff . impressed!
Jennifer Hodgett 2 Jan 2026
5
Website is so easy to use and the level of cover and cost compares favourably with their competitors. Second policy with Direct Ga…
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
R Holmes 9 Jan 2026
5
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It g…
Katie Sharp 3 Sep 2025
5
Great support on the phone earlier :)
PHD Mail Limited 2 Nov 2025
5
I use Direct Gap for all my Company Car fleet. Easy to use website and competitive rates.
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
MOIRA RAPSON 9 Oct 2025
5
I have used Direct Gap several times. The website is very clear and easy to use. The price is competitive. I have never had to cla…
GEOFFREY HARDMAN 4 Nov 2025
5
Easy to set up, used this firm over many years
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
Debra Wilks 2 Jun 2021
5
Very simple website - easy to purchase insurance I needed. Very helpful when I had to phone to confirm something. Finally, very…
Sophie Braddock 10 Jan 2020
5
I was nervous about taking out GAP insurance by myself as I have always done it though the dealership, but it was costing me so mu…
Stephen Dury 26 Apr 2021
5
£300 cheaper, for the same cover, as the quote from my dealer.
Mr Paul Davies 27 Feb 2021
5
Great advise over the phone, very competitive & also very helpful.
Certainly recommend.
Kerry Hartnell 23 Oct 2017
5
I took a policy out with car dealership with my last car paying £500 for 4 yrs. So when we bought this new car for just under…
Christine Davies 14 Sep 2023
5
Straightforward application process. Competitive premium rates. Have dealt with company before.