Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Lee Haworth 28 Sep 2025
5
Excellent. Easy to buy. Much cheaper than dealership GAP
Kerry Parry 1 Mar 2024
5
Easy process that is what you want, Diane was nice
Peter Egerton 1 Feb 2024
5
It’s so easy to set up and I’m confident in the policy that it covers all my costs.
GEOFFREY HARDMAN 4 Nov 2025
5
Easy to set up, used this firm over many years
Nic_C 17 Sep 2025
5
Quick and easy process with friendly advice when I rang to check I had chosen the correct policy
Paul Chattenton 24 Oct 2025
5
Very straight forward to arrange and actually cheaper than I expected.
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
Alex Sissons 24 Oct 2024
5
3rd policy I've had and best price by far
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
Leyon Joseph 14 Mar 2024
5
I have been in the unfortunately position to have to use this policy and can say they were very helpful through the whole process…
Nadiya Davies 23 Apr 2024
4
Hayley was brilliant over the phone!
Michael Dietz 13 Nov 2025
5
Have used on a previous vehicle, policy gives a great peace of mind.
Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
C Benson 17 Dec 2013
5
The 10% discount as an existing customer was a nice touch
Anita Sharma 21 Apr 2021
5
If only life was as simple as setting up this policy !
Very easy & quick to create online.
Customer services also returned my mis…
Gary Smith 13 Jul 2023
5
Competitive rates and very straight forward to use.
Thank you
Vivienne wooll 18 Dec 2013
5
I have previously had a vehicle replacement insurance gap insurance with direct gap and they were very helpful and a good price. I…
Lauren 4 Sep 2020
5
Have just purchased a second policy after my first car was unfortunately written off after an accident. They handled the case amaz…
David Cocker 16 Oct 2020
5
Excellent, well laid out website, quick and easy to navigate and purchase the required cover.
Office staff very professional and a…