Mark Tait 23 Nov 2025
5
Used Direct Gap for years.
Friendly, efficient service , great prices and fantastic customer service.
Janine Withers 23 Dec 2025
5
This is the 3rd policy I have brought from Direct Gap, their staff are always so friendly & helpful, I keep coming back to them.
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
Carolyn Lyle 16 Sep 2025
5
Great information easy to understand and £100 less than my dealer offered.
Chris R 4 Oct 2024
5
Excellent Customer service and support. Quick and easy to set up.
Great price. Would highly recommend based on my personal experie…
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Liam Boyle 6 Nov 2025
5
1st - GREAT! price
2nd - quick and easy
3rd - did i mention the GREAT pricing?
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
Mark Troth 19 Nov 2025
5
I have been with Direct Gap for over 7 years and had three different cars.
Website is easy and updating details is hassle free
Th…
Anthony Mackenzie 14 Nov 2025
5
Full marks for very easy to use application form.
Your help line was friendly and a pleasant girl gave me all the information I ne…
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
Edward McLeod 6 Jan 2026
5
thank you, 3rd or 4th policy I bought
jennifer Savage 10 Oct 2025
5
so easy , called the office as well to check something very helpful staff . impressed!
James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
R Holmes 9 Jan 2026
5
After having to unfortunately claim last year it was a no brainer to come back to Direct GAP they're so friendly and helpful. It g…
Richard Smok 6 Mar 2024
5
I have used Direct Gap for many years and always found them competitive, value for money and easy to deal with.
Kirstie Skinner 17 Dec 2025
5
Simple and cost effective. I won’t use anyone else for my gap insurance!
Clare Williams 2 Mar 2020
5
The information on the website is excellent and all my queries were answered in the FAQs. I easily arranged and paid for the GAP i…
Richard Jenkinson 1 Dec 2018
5
Great price compared with main dealers easy to complete have used on all my cars over the years 5 stars would recommend
Nicholas Shaw 18 Dec 2013
4
Combination of clear website and good prices. Just hope it works if I need to make use of it!
Barry Tunnicliffe 28 Apr 2021
5
This is my third time using Direct Gap. Always a much better deal the dealers and with the same or if not better benefits.
Les Finch 20 Dec 2013
5
Brilliant customer service, product and price
C King 18 Dec 2013
5
I was very impressed with the service when I asked for a quote so I went back to buy the policy.