James Hunter 4 Mar 2025
4
I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whol…
Graham Anderson 17 Dec 2024
5
Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well
Isabelle Salami 20 Apr 2024
5
Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!
Rachael McCormack 28 Feb 2025
5
This is 3rd policy weve taken out, much cheaper than dealership and easy to complete
Stephen Webb 10 Nov 2025
5
I've used Direct Gap for my previous vehicle, so it was an obvious choice for the new car.
Carolyn Lyle 16 Sep 2025
5
Great information easy to understand and £100 less than my dealer offered.
Liam Boyle 6 Nov 2025
5
1st - GREAT! price
2nd - quick and easy
3rd - did i mention the GREAT pricing?
David Kent 10 Sep 2025
5
Always been very pleased with company and will continue to use for my GAP ins, wdl done guys full marks.
Richard Smok 6 Mar 2024
5
I have used Direct Gap for many years and always found them competitive, value for money and easy to deal with.
David Smith 18 Nov 2025
5
Great service and Hayley was very helpful when I phoned for more information, thank you.
Edward McLeod 6 Jan 2026
5
thank you, 3rd or 4th policy I bought
Neil Porteus 23 Jul 2024
5
Excellent value gap insurance. In the past my daughter has had to make a claim under a Direct Gap policy and it lived up to its e…
GEOFFREY HARDMAN 4 Nov 2025
5
Easy to set up, used this firm over many years
Heather Smith 28 Oct 2025
5
Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment
Phillip Bee 27 Sep 2025
5
Great company, easy to use customer portal. Been using this company for about 8 years now.
Janine Withers 23 Dec 2025
5
This is the 3rd policy I have brought from Direct Gap, their staff are always so friendly & helpful, I keep coming back to them.
Craig Richards 7 Nov 2025
5
Existing customer, easy to use portal, and helpful staff
Lee Appleyard 3 Feb 2025
5
Hayley on the phone was great
andy wales 18 Dec 2013
5
The salesman was helpful, clear and thorough
Anna Clyde 17 Dec 2013
5
I've bought a new car and the dealers gap insurance was very expensive and was only for a maximum of 4 years-your company was grea…
Dr Singh 23 Dec 2013
5
Great customer service when I queried a point on european cover.
Andrew norris sherborn 18 Dec 2013
5
Dealer offered expensive policy when I bought the car new. I decided I wanted to protect the value of the car for the early years…
D Slaithwaite 17 Dec 2013
5
I have never purchased gap insurance before. On being offered it by me car dealer I decided to shop around and saved more then 50%…
mark sinclair 28 Feb 2017
5
very quick, hassle free, fantastic, 5 stars all round.